Senior Salesforce Quality Assurance Consultant

Summary

Join NeuraFlash as a Quality Assurance Engineer, working closely with Project and Technical Managers to ensure the quality of Salesforce projects. You will be responsible for creating and executing QA plans, contributing to standardized QA practices, and leading QA efforts for at least one Salesforce product. This role offers the opportunity to significantly contribute to NeuraFlash's success within a talented team and exciting customer environment. The position requires 6+ years of experience in QA engineering, Salesforce certifications, and strong testing skills. NeuraFlash offers a flexible work environment with remote and in-person options, travel opportunities, and a collaborative culture that values work-life balance and employee well-being.

Requirements

• 6+ year of experience working as a Quality Assurance Engineer
• Testing against feature stories (with or without defined requirements)
• Documenting test results in a structured, detailed fashion
• Browser/device testing, API testing
• Developing QA plans for features or projects
• Understanding of SDLC methodologies (Agile, Waterfall, Hybrid) and the testers' role in the process and usage of tools like JIRA
• Lead QA independently on a project
• Present the QA Test Plan on a project
• Manage a UAT on a project
• Atleast 2 Salesforce certification other than Admin

Responsibilities

• Assessing requirements or features to identify areas to test
• Writing test cases based on requirements, executing them, maintaining requirement traceability, logging JIRA
• Support and coordinate and System Integration Testing (SIT) and User Acceptance Testing (UAT) for defects and new requirements
• Able to explain the UAT testing process to the customer
• Reaching out within the team for clarification when you are unsure of how to proceed
• Connecting with client /project teams to ask questions and follow up as needed , like issue prioritization, and/or ask QA-relevant questions about wireframes, designs, or acceptance criteria
• Troubleshooting quality issues and modifying test procedures
• Manage and communicate issues properly and support dev to fix and customer during UAT
• Able to work on a multi-cloud project
• Participate in UAT bug triage meetings
• Mentor new hires and guide them with their tasks

Preferred Qualifications

• Knowledge on Einstein Chatbots and IVR
• Experience in automation testing using any tool
• Experience in automation testing using any tool
• Comfortable presenting remotely and in person to Manager level and below
• Comfortable leading user story grooming sessions
• Comfortable speaking to what they built both internally and externally
• Ability to comfortably speak to industry best practices and guide the client towards those best practices
• Highly organized

Benefits

• Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, our India office, or you're one of over half of our NeuraFlash Family who work remotely, we’re focused on keeping everyone connected and unified as one team
• Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%
• Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
• Collaboration: You have a voice here! If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small
• Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together
• Location: NeuraFlash strives to provide you with the flexibility to work in the location that makes the most sense for your lifestyle. For those that prefer an office setting, this role may be based in any of our hub locations within the United States, and India. If you prefer to work from your home, we can accommodate remote locations anywhere in the United States for our U.S. based employees, anywhere within British Columbia and Ontario for our Canadian employees, and anywhere within Colombia for our Colombian based employees!