SAMSUNG SDS is hiring a
Senior ServiceNow Developer

Summary

Samsung SDS America is seeking a ServiceNow Developer to work on their 'Zero Touch Mobility' application. The candidate should have relevant experience and certifications in ServiceNow technology and be proficient in various tools such as GitHub, JIRA, and PPM.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)
• Minimum of 5 years of proven experience in implementing ServiceNow technology and developing scoped applications
• Certification in ServiceNow application development required
• Proficiency in Github, JIRA and PPM
• Strong understanding of ServiceNow scripting (JavaScript, GlideScript) and workflow design
• Fundamentals understanding of Database Engineering
• Strong understanding of JavaScript Data structures and algorithms
• Experience with ServiceNow integrations (REST, SOAP, MID Server)
• Excellent problem-solving and analytical skills
• Strong communication and collaboration skills
• Ability to work effectively in a fast-paced, team-oriented environment

Responsibilities

• Collaborate with cross-functional teams to design, develop, and maintain the 'Zero Touch Mobility' ServiceNow-based application
• Develop and maintain integrations between the 'Zero Touch Mobility' application and other enterprise systems, including mobility applications
• Develop and implement CI/CD pipelines and automation processes to enable efficient application deployment and updates
• Manage version control, code repositories, and release management for scoped applications using GitHub
• Utilize JIRA and PPM tools for project tracking, issue management, and resource allocation
• Provide technical support and troubleshooting for the 'Zero Touch Mobility' application
• May be involved in T3 support, assisting with complex technical issues
• May participate in customer-specific implementations, tailoring the application to meet specific client needs
• Contribute to technical documentation, ensuring that it is accurate and up-to-date
• Apply product development methodologies such as SCRUM and Agile to enhance project efficiency and effectiveness
• Management of SDS own internal instances (development, QA, demos, sandboxing, POC)
• Stay current with ServiceNow best practices and emerging technologies in the scoped application development and deployment space

Preferred Qualifications

Experience in creating certified scope applications is a strong plus

Benefits

• Top-notch medical, dental, vision and prescription coverage
• Wellness program
• Parental leave
• 401K match and savings plan
• Flexible spending accounts
• Life insurance
• Paid Holidays
• Paid Time off
• Additional benefits