Intact Technology is hiring a
Senior ServiceNow Developer

Summary

The job is for a ServiceNow Senior Developer at Intact Technology. The role involves implementing and integrating ServiceNow solutions, developing reports and dashboards, unit testing, peer review of other developers' user stories, providing technical documentation, and coaching junior developers. The ideal candidate should have 5+ years of software design and development experience, 3+ years of ServiceNow development experience, and multiple implementations of ServiceNow modules within the last 2 years.

Requirements

• 5+ years of experience with software design and development
• 3+ years of experience with ServiceNow development, including core platform
• Multiple implementations of ServiceNow modules within the last 2 years
• Experience in working with Web technologies, including JavaScript, Ajax, HTML, AngularJS and CSS
• Experience with Agile and Scrum methodologies and participating in the software development life cycle (SDLC)
• Ideal candidate would possess CSA, CAD, and a minimum of 2 Certified Implementation Specialist (CIS) certifications and 5 micro-certifications (or would acquire these certifications within 6 months of hire)

Responsibilities

• Implement core configuration user stories with minimal guidance
• User stories could cover service catalog, catalog items/record producers, knowledge bases/knowledge articles, notifications, assignment rules using advanced work assignment, and Service Level Agreement (SLA) configurations and workflows
• Implement integrations utilizing Integration Hub and relevant Spokes
• Implement reports and dashboards
• Execute unit testing to confirm user stories meet acceptance criteria as implemented
• Peer review of other developers’ user stories
• Provide technical documentation as required
• Development, management, and configuration of ServiceNow applications, modules, enhancements, product development, and some system administration tasks
• Provide coaching and guidance to junior developers on best practice approaches to implement required functionality involving technical leads as required

Benefits

• Ongoing personal and professional development
• Unlimited paid time away from work to go on adventures, relax, or recover, plus 12 paid holiday
• Company holiday closure December 25 th – January 1 st
• Premium healthcare plans, Medical, Dental, Vision including HSA and FSA options
• Qualified 401k Program
• Virtual happy hours and other team building events
• Wellness Clubs that cater to different interests