Senior Site Reliability Engineer, Systems

Summary

Join us to design the next version of the core operations infrastructure that enables the success of all Thumbtack engineers, and be part of a collaborative culture that succeeds together.

Requirements

• Minimum of 5 years of industry experience in systems engineering, software engineering, or equivalent
• Fluency in AWS and Linux
• Expertise in designing, analyzing, and troubleshooting large-scale distributed systems across web technologies like: DNS, TLS, HTTP/S, TCP/IP
• Demonstrable knowledge of docker, dockerfiles, container management and orchestration, and service mesh
• Experience operating production impacting services in a high level programming language like but not limited to: Python, Go, PHP, Java, Javascript, or Scala
• Track record of managing projects while communicating with stakeholders

Responsibilities

• Design, create, and maintain software to improve the availability, scalability, and efficiency of Thumbtack's services
• Set the architectural direction of infrastructure and platform teams while supporting the engineering organization
• Design and implement tools and processes used for deployment, change management, and incident response
• Own, maintain, and continuously improve all systems provided as a service, such as monitoring, log aggregation, and datastores
• Engage in service capacity planning and demand forecasting, anticipating performance bottlenecks
• Participate in rotating on-call duties

Benefits

• Virtual-first working model coupled with in-person events
• 20 company-wide holidays including a week-long end-of-year company shutdown
• Library (optional use collaboration & connection hub) in San Francisco
• WiFi reimbursements
• Cell phone reimbursements (North America)
• Employee Assistance Program for mental health and well-being