Senior Software Engineer, Developer Experience

Summary

Join Thumbtack's Developer Experience (DX) team and make engineering fast, reliable, and delightful. As a DX team member, you will collaborate with engineers to identify pain points, design solutions, and improve the entire engineering organization. You'll work on complex challenges in modern software development, introducing GenAI tooling and streamlining the designer-developer feedback loop. You will own the realization of the company’s charter across key infrastructure components, optimize performance, and improve usability of developer workflows. You will also explore cutting-edge technologies, drive adoption, and solve tough technical problems across the stack. This role requires a minimum of 4+ years of software engineering experience and fluency in at least one major programming language.

Requirements

• Minimum of 4+ years of industry experience in software engineering
• You’re fluent in at least one major programming language and would be able to switch between multiple languages and frameworks. In our stack, we use Go, Scala, PHP, TypeScript, React, Next.js, Swift, and Kotlin for our web and mobile apps. Our developer tooling is in Go and Python
• You know what it means to write high quality, maintainable, testable, reliable and performant code, and you enjoy doing it
• You have experience working on a developer infrastructure team, taking on full or part-time developer experience roles, or have contributed to related open source projects
• You can break down complex problems rigorously and understand the tradeoffs necessary to deliver great, impactful products
• You care deeply about developer infrastructure, and have consistently made improvements to the developer ecosystem around you throughout your career
• You’re curious, you’re data-driven, you love to ask questions, you think critically about problems, and enjoy delivering value to your users and your teammates through your work

Responsibilities

• Own the realization of the company’s charter across key infrastructure components – build systems, CI/CD, test infra, observability and dev/test environments
• Optimize performance, improve usability and simplify configuration of developer workflows throughout the development pipeline to production
• Work closely with engineers across the entire organization – spanning iOS, Android, web and backend – to identify pain points and gaps in systems and tools, and iterate with them on delivering solutions
• Explore best-in-class and cutting-edge technologies in the industry, evaluate relevance to Thumbtack, and drive adoption of impactful technologies at the company
• Drive engineering projects to completion, with a tenacious focus on the developer impact of those projects. Prioritize tasks to deliver on goals with a sense of urgency
• Solve tough technical problems at any level of the stack, and be persistent in getting to the solution, whether it involves front-end, back-end, or infrastructure work