Senior Software Project Manager

Summary

Join Vonage as a Senior Project Manager and lead internal software projects. You will coordinate projects across various teams, ensuring smooth execution from planning to deployment. Responsibilities include defining project scope, managing timelines, and overseeing testing and QA. Strong stakeholder management and cross-functional collaboration are crucial. The role requires 10+ years of experience in project management within software or high-tech industries and expertise in Agile, Scrum, and Waterfall methodologies. This 100% remote position is based in Mexico; sponsorship is not available.

Requirements

• 10+ years of experience in project management for software or high-tech industries
• Proven experience managing projects without direct authority, leveraging stakeholder engagement and influence
• Strong understanding of software development processes, including Agile, Scrum, and Waterfall methodologies
• Proven ability to lead projects through testing, BUAT, QA, and deployment phases, ensuring smooth transitions and minimal disruptions
• Ability to translate business needs into technical requirements and facilitate alignment between business and IT teams
• Exceptional organizational, communication, and problem-solving skills
• Familiarity with project management tools (e.g., JIRA, Confluence, Monday.com, MS Project)

Responsibilities

• Define project scope, objectives, and deliverables in alignment with the business project sponsor
• Develop and maintain project plans, timelines, and roadmaps
• Monitor project progress, manage risks, and proactively resolve issues to ensure timely delivery
• Track and report on key project milestones, status updates, and budget considerations
• Act as the main point of coordination between Product, Engineering, and business teams
• Engage with functional leads, business stakeholders, and technical teams to ensure alignment
• Facilitate cross-team collaboration without direct authority by leveraging influence-based leadership
• Ensure clear communication of project goals, timelines, and expectations across all stakeholders
• Take a lead role in coordinating testing, business user acceptance testing (BUAT), quality assurance (QA), and deployment activities
• Ensure test plans and user acceptance criteria are well-defined, documented, and aligned with business needs
• Work closely with business units to ensure proper test case execution and issue resolution before deployment
• Manage go-live readiness, deployment planning, and post-implementation hypercare to ensure smooth transitions
• Identify and mitigate potential risks that could impact system stability or business operations during deployment
• Apply best practices in project management (Agile, Scrum, Waterfall, or hybrid methodologies) tailored to the project needs
• Align project execution with the company’s governance framework, ensuring compliance with PMO standards
• Lead project retrospectives, capture lessons learned, and drive continuous improvement initiatives

Preferred Qualifications

• A proven track record in managing software projects, with demonstrated expertise in stakeholder management, software deployment, and working in a matrixed environment
• A passion for delivering high-quality projects that align business needs with technical solutions
• Strong leadership and communication skills to guide cross-functional teams

Benefits

100% remote work arrangement based out of Mexico