Senior SolarWinds Engineer

Summary

Join Accenture Federal Services to do the work you love in an inclusive, collaborative, and caring community, where you can be empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.

Requirements

• 10+ years of relevant experience with monitoring of systems
• 6+ years hands on experience with SolarWinds Orion
• 6+ years of experience in SolarWinds Orion monitoring
• 6+ years of experience on multiple OS platforms
• Experience with monitoring multiple environments and VMware virtualization technologies
• Familiarity with Microsoft, UNIX, and Red Hat Enterprise Linux server OS

Responsibilities

• Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms
• Configure SolarWinds to meet the specific needs of the system to successfully monitor the performance and availability
• Create SolarWinds console roles and reviews, and create and install custom modules as needed - Monitor existing applications/systems and infrastructure, including creating custom reports on SolarWinds monitoring reports
• Research and monitor current end-user response times as well as application and system performance and availability
• Work directly with the application and infrastructure teams to setup Performance monitoring for the applications, databases, network and Cloud
• Determine problems within SolarWinds systems, provide solutions for issue resolution
• Work to improve monitoring capabilities through seeking customer feedback
• Collaborate with other IT professionals to develop and implement strategies for improving network and system performance using SolarWinds
• Train and support other users on how to use SolarWinds, and provide application support broadly across multiple teams

Preferred Qualifications

• Experience developing standard operating procedures and project documentation
• Knowledge of LAN/WAN network infrastructure technologies
• Knowledge of automation using tools such as Chef, Ansible, Puppet, etc · Knowledge of Infrastructure as Code (IaC)
• Knowledge of server virtualization technologies, such as VMware
• Experience in SAFe Agile delivery
• Excellent communication skills to explain technical information and requirements effectively to leadership and team member

Benefits

$114,700 — $221,100 USD