Network Deployment Engineer

Summary

Join Thrive, a rapidly growing technology solutions provider, as a Network Deployment team member! You will implement network infrastructure for new and existing customers using Fortinet, Cisco, Meraki, Extreme, and Ruckus solutions. Responsibilities include analyzing network environments, coordinating installations, troubleshooting incidents, and collaborating with teams. You'll need a Bachelor's degree or equivalent experience, networking and firewall experience, and proficiency in various protocols and products. A team-first attitude and excellent communication skills are essential. Thrive offers a 'work hard, play hard' environment with opportunities for career growth.

Requirements

• Bachelor’s Degree, Technical Degree or equivalent work experience
• Enthusiastic and self-motivated individual with a team-first attitude
• 1-3 years Networking and Firewall experience
• Proficient with IPV4 protocols, VPN, TCP/IP and Next Generation Firewalls
• Knowledge and experience with Fortinet/Meraki/Cisco/Ruckus/Extreme products
• Experience with Visio required
• Excellent problem solver; able to prioritize and coordinate between multiple projects
• Experience troubleshooting network configuration and hardware issues
• Excellent written and oral communication skills
• Ability to articulate technical information and convey to non-technical people

Responsibilities

• Handle diverse networking environments in a wide cross-section of business clients
• Analyze and document an unfamiliar network environment
• Coordinate with relevant teams in all aspects related to equipment installation, service testing and problem resolution
• Support the team in developing network standards and processes
• Deploy and activate network solutions and internet circuits
• Troubleshoot networking level incidents and provide relevant information to senior engineers when escalation is necessary
• Demonstrate knowledge of network design and our best practices
• Set client and senior engineer expectations appropriately throughout the implementation process
• Work through the project process to drive deployments to a successful outcome
• Kick off projects internally to identify any context missing from scopes or additional service opportunities
• Present project plan at technical kick off to let the client know the broad strokes of a project
• Create a Technical Implementation Plan to identify any outage windows or potential risks
• Complete project work in scheduled maintenance windows
• Transition completed project work to support team with all relevant documentation required for long term maintenance
• Escalate when necessary to senior engineer for further review/troubleshooting
• Communicate directly with customers regarding project plans, potential impact and testing procedures
• Demonstrate the correct level of urgency while resolving client incidents
• Demonstrate excellent time management skills to accomplish large projects

Preferred Qualifications

• Fortinet NSE4 or higher certification preferred
• Knowledge of monitoring tools (NAble, Solarwinds) preferred