Summary
Join Hitachi Solutions as a Senior Solution Architect, a leadership role focused on designing innovative, automated solutions within the Microsoft cloud environment. You will collaborate with sales and delivery teams to drive the solution sales process, ensuring customer needs are met. This hands-on position requires strong communication skills to interact with clients at all levels, translating business needs into technical architectures. You will contribute to crafting sales deals, developing solution blueprints, and onboarding delivery teams. The role involves working with various internal and external teams, facilitating project reviews, and identifying opportunities for automation. Travel up to 50% annually is required.
Requirements
- Mastery of Dynamics 365 solutions including previous experience with Dynamics 365 design, architecture, configuration, customization, and deployment leveraging Finance and Supply Chain, Project Operations, Sales, Customer Service, Field Service and Customer Insights along with adjacent solutions
- 8+ years’ experience delivering complex enterprise solutions leveraging Microsoft Dynamics or similar, for a technology consulting firm or direct employment at a large corporation
- 8+ years’ experience working with cross-functional teams and heavily matrixed organization
- 4+ years’ experience performing and leading pre-sales activities including deal cost estimation and resource planning
- Ability to express complex technical and business concepts effectively, both verbally and in writing, with people from many different disciplines with varying degrees of technical experience
- Ability to work independently & support sales pursuits with a geographically dispersed team
- The ability to bring together multiple parties with disparate perspectives and hierarchies of needs to focus on a single solution vision
- Excellent communication skills, written, verbal and interpersonal skills
- Strong organizational and time management skills
- Must be a self-directed learner
- Problem-solving attitude
- Highly self‐motivated, self‐directed, and attentive to detail
- Bachelor’s degree in computer engineering, Computer Science, or equivalent work experience
Responsibilities
- Work with Microsoft and other partner software and services organizations to ensure Hitachi Solutions is at the forefront of technology innovation
- Work with Sales, Marketing, and the Delivery Domains to develop and define business application solution offerings and reference architectures
- Work with Hitachi Solutions sales and delivery teams, and with our customers’ business and technology teams, to understand customer requirements, and translate them into innovative Dynamics 365 cloud solutions leveraging Hitachi Solutions’ core capabilities
- Contribute to crafting sales deals that deliver end-to-end business solutions for customers from a delivery mindset
- Develop and deliver the conceptual solution blueprint document during the sales process
- Collaborate with multiple internal and external teams in order to define the scope of work associated with a proposed solution
- Assist in conducting meetings with customers and prospects. Take a leading role in exposition and information gathering in areas where you have knowledge & experience
- Assist in the creation and presentation of sales documents (for example: Estimates, Statement of Work, RFP, Proposal presentation decks)
- Contribute to ongoing refinement of communications, workshop and delivery templates, processes, patterns, and practices for the Solution Architecture team
- Onboard Delivery Domains to the conceptual solution architecture defined in the sales process
- Support customer satisfaction by actively facilitating open and effective communication across customer business units and functional teams through project initiation and support ad hoc requests through project delivery
- Facilitate regular project architecture reviews during the Blueprint phase of delivery to ensure alignment of the logical solution with the conceptual solution
- Review project outcomes with the delivery team to capture lessons learned and refinement of patterns and reference architecture
- Collaborate with the Delivery Domains to aggressively identify where standard work and automation can accelerate discovery, communication, and solution identification
- Support internal engagement through open and effective communication across Hitachi Solutions practice areas, IP, and marketing & sales teams
- Traveling up to 50% annually to support sales pursuits
Preferred Qualifications
- Experience in Power Platform, Power Apps, Data / AI, Customer Insights, Power BI, preferred
- Experience in contract development preferred to ensure consistency, completeness, and compliance with Hitachi Solutions policies
- Certification in relevant Microsoft discipline(s) preferred
Benefits
- Bonus Plan
- Medical, Dental and Vision Coverage
- Life Insurance and Disability Programs
- Retirement Savings with Company Match
- Paid Time Off
- Flexible Work Arrangements including Remote Work
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