Senior Solution Sales Executive

Summary

Join ServiceNow as a Solution Sales Executive and drive market success for our Employee Workflow product suite. You will generate sales revenue within existing and new accounts, collaborating with the sales ecosystem and a dedicated Solution Consultant. This high-profile role demands strong sales, communication, and organizational skills. You will be the voice of the customer, drive end-to-end sales initiatives, and work closely with sales teams to accelerate opportunities. Develop go-to-market strategies, provide industry expertise, and coach account teams. Present solutions to prospects and customers, support partner channels, and articulate customer success strategies.

Requirements

• Demonstrable track record of achieving and exceeding sales targets
• New business sales focus
• Previous sales experience gained within software or IT sales organization (ideally within both the IT and HCM, HR, HR Service Delivery, or Workplace Service Delivery space), managing large and complex deals
• Ability to articulate the value of solutions to prospects and customers and to leverage this to drive maximum revenue opportunity
• Ability to build strong relationships at all levels of both prospect /customer organizations including the CHRO level and internally across the business
• Executive presence and influencing skills

Responsibilities

• Be the voice of the customer and of regional sales teams
• Drive end to end sales initiatives (from pipeline generation to closing) focused on specific use cases in HR solutions
• Work closely with sales teams to accelerate opportunities by meeting directly with customers to provide comprehensive product and industry insight
• Communicate competitive intelligence and activity to manager and BU to ensure we keep ahead of opportunities, obstacles, challenges and red flags that may hinder ServiceNow from capturing key customer accounts
• Work closely with sales teams to accelerate opportunities by meeting directly with customers to provide comprehensive product and industry insight
• Develop, in coordination with Product Management and Product Marketing, key sales and go-to-market strategies and objectives to establish ServiceNow as a leader in HR Service Delivery
• Provide industry expertise in the development and implementation of specific market strategies and programs to improve logo penetration
• Coach & enable account teams with foundational specialty solution area knowledge to effectively identify specialty solution opportunities & help manage the sales cycle
• In partnership with assigned Account Executive and Solution Consultant, present our Employee Workflows solutions directly to prospects, customers and at industry events and seminars
• Support the regional ServiceNow partner channels to drive an effective customer experience
• Articulate customer success strategies (and losses) to the field in order to streamline and standardize solution presentations and value proposition
• Become a trusted advisor to our community of customers

Preferred Qualifications

• Previous SaaS sales experience
• Commercially astute, experience in developing business case and ROI together with customer’s personnel

Benefits

• Flexible work options
• Remote work options
• Required-in-office work options