Senior Solution Sales Executive

Summary

Join ServiceNow as a Customer Workflows Solution Sales Executive and drive the success of ServiceNow's CX, FSM, Source to Pay, and related Customer Workflows solutions within the California State & Local Government (SLG) market. You will be responsible for developing and executing strategies to increase sales within your territory, collaborating with the account team, and providing expertise to improve account planning. This role requires a deep understanding of SaaS/Software Sales, SLG sales, and business sales processes, along with a proven track record of achieving sales targets in the SLED vertical. The position offers a competitive compensation package, including base pay, equity, variable compensation, and benefits such as health plans, 401(k), ESPP, and flexible time away.

Requirements

• Current location in Southern California with flexibility to travel across the south of the state to attend internal/external events as needed
• History of achieving sales targets
• 7+ years knowledge and demonstrated success selling to SLG (So Cal SLG strongly preferred)
• 3+ years knowledge and demonstrated success selling Customer Workflows related software solutions
• Demonstrated success closing new logos in SLED vertical
• Experience as a SLG Specialty Sales AE, SLG Core AE, or closely related SLED sales role
• Past success collaborating within matrixed sales environment
• Deep understanding of SaaS/Software Sales, SLG sales, and business sales processes
• Bachelor's degree in business, marketing or related discipline

Responsibilities

• Drive net new opportunity and growth of Customer Workflows within territory
• Support CA SLG territory strategy and planning to improve vertical agreement, account use case targeting and execution
• Provide input and domain expertise to CA Core Regional Sales Leader and AE team during the account planning process based on territory strategy and recommendation
• Ensure recommendation to territory strategy and account planning is aligned with Now Value principles
• Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners
• Interlock with core Solutions Consulting & Customer Workflows Solutions Consulting on Capability Roadmap for feedback and agreement
• Coach core AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help drive net new opportunities and manage the sales cycle
• Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes
• Champion diversity and belonging to contribute to an open and inclusive environment

Preferred Qualifications

So Cal SLG

Benefits

• Health plans, including flexible spending accounts
• A 401(k) Plan with company match
• ESPP
• Matching donations
• A flexible time away plan and family leave programs