Senior Solutions Engineer

Summary

Join Amplitude as a Senior Solutions Engineer, Strategic Accounts - Northeast Region, and help customers leverage the Amplitude platform to transform their digital product experiences. You will work with product and marketing leaders, analytics owners, and engineering teams from leading brands. Responsibilities include developing relationships with technical stakeholders, acting as a product expert, creating presentations and demos, and collaborating with sales and product teams. The ideal candidate possesses 7+ years of pre-sales or solution engineering experience, a background in digital analytics, and excellent communication skills. Location is remote within the Northeast region. Amplitude offers competitive benefits, including excellent medical, dental, and vision insurance, flexible time off, generous stipends, and excellent parental benefits.

Requirements

• 7+ years of software pre-sales or solution engineering experience
• Background in cloud infrastructure, digital analytics, product analytics, marketing analytics, data analysis, experimentation and/or have hands-on experience with SQL and BI Tools
• Excellent written and verbal communication skills, you are comfortable with public speaking and willing to invest in personal development to help you become a trusted expert in the eyes of our future customers

Responsibilities

• Develop deep and lasting relationships with technical stakeholders at some of Amplitude’s largest customers and prospects
• Function as subject matter expert on Amplitude’s suite of products including product analytics, experimentation and audiences
• Couple your product expertise and competitive knowledge with your strong sales acumen to proactively and accurately identify pain and decision criteria and define the appropriate solution tied to tied to the desired business outcomes
• Own the development of custom presentations, demonstrations, and prototypes of Amplitude’s solution to articulate use-cases and value to prospective customers across all verticals to secure the technical win
• Work closely in your day to day with account executives, product managers, product development, and customer success to ensure a seamless buying experience for our potential customers
• Support trial periods with potential customers to ensure they are effectively learning and engaging with the platform
• Become an in-house expert in Amplitude’s product and stay up-to-date on product releases and new features, assist in training new SE team hires, and other Sales team members
• Document and communicate product feedback and new requirements from the field back to our product management team to help drive our roadmap
• As needed, travel to customer on-sites to deliver demos and presentations to build strong customer relationships

Preferred Qualifications

• Product or digital analytics
• Eager to raise the bar for Solutions Engineering at Amplitude
• A history of developing and deepening relationships with your customers
• Want to work with other high performers
• Consider yourself technical
• Are excited to work with high-performing, highly-collaborative, highly-communicative coworkers

Benefits

• Excellent ​M​edical, ​D​ental and ​V​ision insurance coverages, with 100% employer-paid premiums for employee ​M​edical, ​D​ental,​ ​​​​​​​​Vision on select plans
• Flexible time off, ​p​aid holidays, and more
• Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more
• Excellent Parental benefits including​:​ 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support
• Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
• Employee Stock Purchase Program​ (ESPP)
• This role is eligible for equity, benefits and other forms of compensation