Remote Senior Solutions Engineer
at Lucid

Summary

Join the Solution Engineering team at Lucid Software as a Solutions Engineer to accelerate the growth of our product suite by delivering custom technical demos, becoming a product expert, and engaging with internal teams.

Requirements

• 5+ years of relevant experience (as a Solutions Engineer, Solutions Consultant, or other similar technical sales position)
• Peers would describe you as passionate, technical, hard-working, fun to be around, and someone who takes initiative
• Demonstrate interest in customer success
• Excellent written & verbal communication skills, including presentation acumen
• Detail-oriented, organized, and a good team player
• Bias towards finding solutions vs. shutting down ideas
• Can relate to Lucid Software's products and culture
• Can easily thrive working in a fast-paced, start-up-type environment
• Experience working in a customer-facing environment

Responsibilities

• Create and deliver custom technical demos of the Lucid product suite to prospects and customers
• Become a respected product expert internally and source of knowledge for customers
• Creative and strategic problem solving to identify and solve inefficiencies in SE team operations
• Answer security related questions and alleviate concerns
• Engage frequently with Product and Engineering teams to relay customer challenges and successes

Preferred Qualifications

• Able to work in our South Jordan, UT office twice a week (Tuesday & Thursday)
• Experience working in a customer-facing role, in sales, or at a SaaS company
• Experience with coding, Excel formulas, or other technical software tools
• Familiarity with Cloud Networking Architecture or Information Security is a plus
• Design savvy and familiar with current UX design trends
• Experience with SCRUM/Agile methodologies