Senior Solutions Engineer

Summary

Join Platform Science as a Sr. Solutions Engineer in San Diego, CA, and play a crucial role in building and maintaining customer partnerships. Collaborate with sales to develop strong relationships, showcase software solutions, and lead demonstrations. You will manage enterprise transactions, provide top-tier implementation support, and gather customer specifications for optimal system configurations. This role involves addressing technical questions, managing pilots, creating compelling presentations, and communicating client needs to R&D. You will also manage technical aspects of RFP/RFI responses, collect competitive intelligence, and lead technical implementation efforts. The position requires proven experience as a Solutions Engineer and strong communication and presentation skills.

Requirements

• Proven work experience as a Solutions Engineer
• Ability to forge strong, long-lasting relationships with senior executives
• Solid technical background with understanding and/or hands-on experience in software development and web technologies
• Experience in implementing technical enterprise software solutions to large customer operations
• Excellent written and verbal communication skills
• Excellent presentation and creativity skills
• Ability to creatively explain and present complex concepts in an easy to understand manner
• Ability to travel 50%+
• Excellent project management skills

Responsibilities

• Collaborate with Engineer, Product, Sales and Support to provide excellent customer experience
• Work with Sales executives with value-based solution selling into prospect account base
• Understand all aspects of our product and business
• Lead software demonstrations for potential customers
• Attend industry conferences and trade shows to evangelize
• Address technical product questions from prospects clients
• Lead and manage prospect pilots
• Gather current and potential customer specifications to ensure proper system configurations for their requirements are defined in solution proposals
• Successfully match customer pain/requirements to proposed solutions
• Create and deliver powerful presentations and demos that clearly communicate the uniqueness of the value proposition
• Effectively communicate client needs to the R&D teams for future product enhancements
• Manage all technical aspects of RFP / RFI responses
• Collect and document competitive intelligence
• Lead technical implementation efforts for customer deployments

Benefits

• Medical, dental, and vision insurance
• Short-term and long-term disability insurances
• AD&D and life insurance
• 401k plan
• Paid vacation, sick leave and holidays
• Six weeks of paid parental leave