Senior Supplier Quality Specialist

Summary

Join OLLY as a Temporary Senior Supplier Quality Specialist and contribute to maintaining the highest quality standards in our dietary supplement manufacturing. Collaborate with cross-functional teams and external suppliers to investigate deviations, manage nonconformances, and ensure timely resolution of quality issues. You will track and trend supplier performance, maintain quality databases, and support internal and regulatory audits. This role requires strong communication, analytical, and organizational skills, along with experience in quality assurance within a dietary supplement or food manufacturing environment. The position is remote, based in the Chicagoland area, with up to 20% travel required. This is a temporary role with 30-40 hours per week.

Requirements

• 5+ years of Quality Assurance/Control experience within a dietary supplement or food manufacturing environment (Dietary Supplement experience strongly preferred)
• Working knowledge of 21 CFR 111 and 21 CFR 117
• BS Degree in a science related discipline (Biology, Nutrition, Food Science, Regulatory Affairs or other closely related discipline) or equivalent experience
• Ability to collaborate across departments to maintain quality & compliance requirements
• Strong computer skills in business technology platforms (Word, Excel, PowerPoint, databases, other enterprise applications)
• Highly skilled in written and oral communication, detail-oriented with strong organizational abilities, an analytical thinker with a positive attitude, and capable of working independently while proactively identifying and addressing roadblocks

Responsibilities

• Collaborate cross-functionally & externally to investigate deviations/nonconformances & consumer complaints
• Track and trend issues that may require further corrective or preventive action (CAPA)
• Issue, track and trend supplier nonconformance (NCRs) to ensure timely resolution of nonconforming issues
• Support the hold, release, inspection, rework &/or destruction of nonconforming product. Provide timely internal & external communication regarding disposition
• Manage the Material Review Board (MRB) process & reporting
• Prepare & present supplier performance metrics and scorecards
• Maintain OLLY’s quality databases, supplier documentation and approved supplier master list
• Manage & continually improve OLLY standard operating procedures (SOPs) and work instructions
• Collaborate on the maintenance & approval of product specifications, Quality Agreements & manuals
• Support the supplier audit & qualification program, as needed
• Provide Quality support for our supply partners & cross-functional teams (i.e. Product, Supply Chain, Regulatory Affairs), as needed
• Serve as a key contact with our suppliers
• Support internal and regulatory audits as needed

Preferred Qualifications

• Experience with enterprise resource planning systems (ERP), quality management systems and/or product lifecycle management (PLM) systems is preferred
• PCQI and/or HACCP certified, preferred

Benefits

• Remote, Chicagoland area preferred
• 30-40 hours per week, non-exempt
• Up to 20% travel required