Remote Senior System Admin

Summary

Join us in revolutionizing healthcare by making it more accessible, convenient, and personalized. As an IT Administrator at LetsGetChecked, you will play a critical role in maintaining our network, ensuring smooth operations of VoIP, managing security systems, and supporting remote workers.

Requirements

• 4 years of experience in an IT administrator role or equivalent
• Strong experience with Microsoft Windows and Apple macOS
• Proficiency in Google Workspace and Microsoft Office 365
• Experience with Jira, Confluence, and Atlassian tools
• Knowledge of network infrastructure including subnets, firewalls, and network troubleshooting
• Experience with device imaging and deployment
• Familiarity with JumpCloud Directory, Slack, and RingCentral VoIP systems
• Familiarity with Verkada camera systems and door access control
• Strong communication skills with the ability to support and onboard new users
• Experience supporting remote workers and distributed teams
• Knowledge of IT security best practices

Responsibilities

• Deliver excellent customer service in the enterprise, and an ability to work under pressure
• Manage and maintain Microsoft and Apple operating systems
• Administer and troubleshoot Google Workspace and Microsoft Office 365 environments
• Support user authentication and device management using JumpCloud
• Oversee IT documentation and ensure accurate change management records
• Provide hands-on IT support to employees, including remote workers, ensuring hardware and software issues are resolved
• Onboard and offboard new users, ensuring access to necessary systems and tools like Slack, RingCentral, and Google Workspace
• Manage RingCentral VoIP systems for seamless communication
• Administer Verkada camera and door controller access systems for physical security
• Image, deploy, and maintain devices for both on-site and remote employees, ensuring all equipment is configured correctly
• Manage device inventory and ensure timely hardware upgrades and replacements
• Administer and manage Slack, ensuring proper integrations and user management
• Support and configure Atlassian tools including Jira for project tracking and Confluence for documentation
• Maintain detailed documentation for system configurations, network topologies, and IT policies
• Follow ITIL-based change management processes to ensure system stability and minimize downtime

Benefits

• Health insurance
• Employee Assistance Programme
• Pension matching contribution
• Annual Compensation Reviews
• Flexible Annual Leave
• Free monthly LetsGetChecked tests
• Referral bonus programme
• Internal Opportunities and Careers Clinics
• Bike to work scheme - and secure bike storage onsite
• Maternity, Paternity, Parental and Wedding leave