Senior Salesforce Admin

Summary

Join Hostaway, a market-leading SaaS company, as a Senior Salesforce Admin and play a critical role in our transition from HubSpot to Salesforce. This fully remote position requires a highly experienced and strategic individual to manage and customize Salesforce, lead the CRM migration, and ensure a seamless transition. You will collaborate with various teams, optimize HubSpot processes, and build a robust Salesforce platform. Your expertise in Salesforce customization and CRM migrations is essential for success. This role is crucial for supporting our rapidly growing SaaS business and empowering our teams with clean, actionable data.

Requirements

• 5+ years of experience as a Salesforce Administrator in a B2B SaaS environment
• Prior experience in B2B SaaS
• Proven experience in CRM migration projects, ideally transitioning from HubSpot to Salesforce
• Strong understanding of HubSpot and its processes
• Expertise in Salesforce customization (e.g., workflows, process builder, flows, Lightning app builder)
• Excellent problem-solving, organizational, and project management skills
• Strong interpersonal and communication skills to work effectively with technical and non-technical stakeholders

Responsibilities

• Manage and customize Salesforce to meet business needs
• Handle user roles, permissions, workflows, and dashboards
• Ensure data integrity and perform audits
• Lead or support HubSpot-to-Salesforce migration with high data accuracy
• Map business processes, train teams, and document workflows
• Leverage expertise to optimize HubSpot processes and ensure a smooth transition
• Partner with Sales, Marketing, and RevOps to define priorities
• Integrate Salesforce with tools like BI platforms
• Provide troubleshooting and training
• Design scalable solutions, stay updated on Salesforce features, and implement efficiency improvements

Preferred Qualifications

• Salesforce certifications (e.g., Salesforce Advanced Administrator, Salesforce Platform App Builder)
• Familiarity with data integration tools (e.g., Zapier, MuleSoft) and BI tools (e.g., Looker, Tableau)

Benefits

Fully remote role