Senior Technical Content Engineer

Summary

Join Pulumi as a Senior Technical Content Engineer and contribute to educating our growing community on infrastructure as code best practices and Pulumi platform usage. You will create high-quality, technical developer documentation, enhancing customer productivity and satisfaction. Collaborate with engineering, product, and community teams to ensure top-quality documentation, examples, tutorials, and blogs. Shape our developer documentation strategy and directly impact the success of our docs platform. This remote-first role offers the opportunity to work with an elite team and learn continuously. The position is based remotely within the United States.

Requirements

• 4+ years as a software or devops engineer, with minimum of 1 years documenting products for a developer audience
• Demonstrated experience in a variety of technical writing domains, including the creation of developer documentation, the structuring of content for enhanced readability and comprehension, the communication of complex technical concepts, and the application of narrative storytelling techniques
• A deep sense of empathy for developers, ranging from beginners to experts, and a thorough understanding of their documentation requirements and learning preferences. Your approach should accommodate the diverse needs of our developer community, making our platform accessible and appealing to all
• Excellent interpersonal, written, editorial and verbal communication skills
• Bachelor's degree in Computer Science or equivalent

Responsibilities

• Author, manage, and update a comprehensive set of documentation materials including but not limited to online guides, tutorials, how-tos, and reference docs
• Write blog posts or whitepapers that offer architectural guidance, analyze varying technological viewpoints, and illustrate patterns and concepts around infrastructure as code
• Create the technical curriculum and content (e.g., tutorials, workshops) to get customers from a 100 to 400 level
• Improve, and maintain consistency in Pulumi’s style guide across all facets of our developer documentation, covering guides, how-tos, reference materials, and code samples
• Conduct peer reviews for content submitted by other technical authors, offering constructive feedback to ensure the highest standard of quality and consistency is upheld across all documentation
• Engage with our community to provide help and ensure we are meeting the needs of our users and customers
• Define, document, and share infrastructure as code best practices and create open source, reusable Pulumi components which will be used by the platform engineering community

Preferred Qualifications

• Experience in one or more of the following technologies: Languages: Go, JavaScript, TypeScript, Python, or C#
• Experience in one or more of the following technologies: Cloud Platforms: Docker, Kubernetes, Amazon Web Services, Microsoft Azure, Google Cloud Platform

Benefits

• We provide comprehensive medical, dental, vision, and supplemental insurance at no cost to U.S. employees, and comply with local health benefit requirements internationally
• We have an unlimited Personal Time Off (PTO) policy and require employees to take at least three weeks off annually, in addition to 13 U.S. holidays
• We offer a 401(k) with an employer match for U.S. employees to support long-term financial security
• We provide 20 weeks of paid leave for the birthing parent or primary caregiver and 16 for the non-birthing parent or secondary caregiver
• Our workforce is fully remote, spanning over 20 states and 12 countries. We encourage asynchronous collaboration and support remote work with an annual "work from anywhere" fund
• Each employee receives an annual development budget, reinforcing our commitment to continuous learning
• As a growing startup, all employees receive equity and are encouraged to be frugal, scrappy, and to act like owners
• We offer a monthly wellness fund for physical or mental well-being and a quarterly happiness fund for personal and team use