Senior Technical Content Engineer

Summary

Join Temporal's Documentation team as a Technical Content Engineer and create world-class product documentation for our SDKs, open-source service, tools, and Temporal Cloud product. Collaborate with subject-matter experts to plan, write, edit, and maintain high-quality documentation. Update existing content based on product changes and user feedback. Build strong relationships with internal and external stakeholders, ensuring content alignment with organizational goals. Utilize AI and LLMs in content creation and engage with our community. This role requires at least three years of experience in technical writing and editing, strong editing skills, excellent communication skills, and experience with at least one of Temporal’s SDK languages. The ideal candidate will be comfortable working with Git, GitHub, Markdown, and the command line.

Requirements

• You have at least three years of professional technical writing and editing experience creating high-quality, code-heavy documentation, tutorials, or how-to guides for a highly technical audience of mid-to-senior-level software developers
• You’re a strong editor who can guide others through the outlining and writing process as well as catch inconsistencies
• You have excellent written and verbal English communication skills
• You align with our values of Reliability, Developer Experience, and First Principles Thinking
• You have experience with at least one of Temporal’s SDK languages (Go, Java, PHP, Python, TypeScript, or .NET) using industry best practices and are comfortable explaining these concepts to other developers through writing
• You can drive a project from the beginning to completion, and you can collaborate with other writers, editors, and subject-matter experts to deliver high-quality work at scale
• You’re just as comfortable integrating the work of others as you are creating your own content, and you know how to use multiple tools and sources to deliver quality content
• You’re comfortable with Git, GitHub, Markdown, and the command-line interface
• You're excited to learn new technologies and programming languages and grow your skills with a team of professional writers and educators

Responsibilities

• Use your experience as a writer and software developer to design and edit practical technical content that helps new developers understand how Temporal solves their existing problems
• Collaborate with subject-matter experts and your team to plan, organize, write, edit, review, and maintain quality, consistent, contextualized, and technically accurate documentation for our SDKs, open-source service, tools, and the Temporal Cloud product
• Update and refine existing content to reflect changes to the product and feedback from training sessions, surveys, and collected metrics
• Build strong relationships with people internally and externally
• Collaborate with other content creators to ensure that content you develop aligns with the organization's goals and strategies, and you'll engage our community of learners through active participation in our community spaces
• Make appropriate use of AI and LLMs in content creation, discovery, and consumption

Preferred Qualifications

• You have professional software development experience building back-end applications
• You have experience with Documentation tooling including Docusaurus, Vale, and Yarn
• You've contributed to open-source software communities

Benefits

• Unlimited PTO, 12 Holidays + 2 Floating Holidays
• 100% Premiums Coverage for Medical, Dental, and Vision
• AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available)
• Empower 401K Plan
• Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more!
• Paid Time Off (PTO) and Benefits outside the United States vary by country, and are issued in partnership with Remote.com
• Additionally, Temporal offers perks to all international employees for learning & career development, a lifestyle spending account, in-home office setup (in addition to company-issued hardware), professional memberships, work-from-home meals, and access to the Calm app for mental wellness
• $3,600 / Year Work from Home Meals
• $1,500 / Year Career Development & Learning
• $1,200 / Year Lifestyle Spending Account
• $1,000 / Year In-Home Office Setup (In addition to Temporal issued equipment - laptop, monitor, keyboard, mouse, trackpad, and extension power cable at no cost to you)
• $500 / Year Professional Memberships
• $74 / Month Reimbursement for Internet
• Calm App Subscription for Mental Health & Wellness