Senior Technical Program Manager

Summary

Join Ramp, a leading financial operations platform, as a Technical Program Manager to drive cross-cutting programs that enhance developer efficiency, code quality, platform scale, and incident management. You will work closely with the Engineering Platform team, Security Engineering, and various Product Engineering teams to define specifications, create and execute plans, and ensure high-quality execution of projects. This role requires strong communication, interpersonal, and organizational skills, as well as experience in technical program management, project management methodologies, and leading multiple concurrent projects in a fast-paced environment.

Requirements

• Minimum 3 years of Technical Program Management experience preferred
• Experience translating a high-level roadmap into a set of discrete technical projects, with a deep understanding of what it takes to build scalable and reliable systems
• Ability to implement a broad program vision complemented by strong engineering and program management skills; experience overseeing and running technical programs, from planning to delivery
• Experience in project management methodologies and practices (agile, but not only)
• Experience leading multiple concurrent projects in an agile, fast-paced, frequently evolving environment
• Ability to collaborate with engineers and stakeholders from outside the company on shared initiatives
• Ability to drive consensus across various stakeholder groups

Responsibilities

• Own the successful definition, cross-functional strategy, planning and execution of large-scale technical programs that deliver on the engineering objectives of velocity, scale, reliability, support and developer experience
• Understand the system architecture and technical components necessary for the successful delivery of the programs’ objectives
• Ensure high-quality execution of projects in an effective manner
• Partner with engineering leaders to define technical roadmaps, understand how multiple projects overlap and complement each other, and ensure the programs fit within the goals of the organization
• Collaborate with lead engineers, engineering managers and other PMO groups to help communicate business and engineering strategies to the wider organization
• Manage work and collaborate cross-functionally with stakeholders across the whole company and externally (partners, customers, regulators, etc)
• Technical programs driven by the Engineering Platform team (such as Production Engineering, CI/CD, infrastructure scaling, etc)
• Cross-team Product Engineering programs (incident response, test coverage, product performance)
• Compliance and regulatory programs execution across data, analytics and software engineering
• Enterprise customer programs (in cases when enterprise customer requirements involve orchestrating a number of cross-functional teams to deliver on the business and product objectives)

Preferred Qualifications

Experience building programs in a hyper-growth startup environment

Benefits

• 100% medical, dental & vision insurance coverage for you
• Partially covered for your dependents
• One Medical annual membership
• 401k (including employer match on contributions made while employed by Ramp)
• Flexible PTO
• Fertility HRA (up to $5,000 per year)
• WFH stipend to support your home office needs
• Wellness stipend
• Parental Leave
• Relocation support to NYC or SF
• Pet insurance