Senior Technical Project Manager

Summary

Join Agility Robotics as a Technical Project Manager (TPjM) and play a pivotal role in connecting our cutting-edge robotics technology with customer needs. This position demands a blend of technical expertise, project management skills, and customer interaction abilities. You will be responsible for planning, executing, and completing technical projects, ensuring alignment with customer requirements and company objectives. The TPjM will collaborate closely with cross-functional teams and the Senior Technical Account Manager (STAM) to guarantee seamless project delivery and customer satisfaction. Success in this role hinges on effective project leadership, technical problem-solving, and strong communication skills. Agility Robotics offers a comprehensive benefits package, including competitive compensation, health insurance, paid time off, and professional development opportunities.

Requirements

• A technical background in any engineering field (Mechanical, Electrical, Software, Robotics, etc) is required
• Bachelor's degree in a relevant field
• 7+ years experience in consumer or industrial electronics, and a strong understanding of complex systems
• Experience in project management across cross-functional teams (including multi-disciplinary engineering), building processes, and coordinating release schedules
• 5+ years project experience driving project goals across engineering functions internally and with outside vendors, and managing complex design engineering deliverables
• Proven ability to solve complex problems and provide hands-on project management
• Superior verbal and written communication skills
• Ability to work effectively in a fast-paced, dynamic environment
• Customer-centric mindset
• Ability to travel

Responsibilities

• Partner with internal teams to ensure alignment with customer roadmaps, goals, and delivery milestones
• Work closely with the Senior Technical Account Manager (STAM) and other commercial team members to ensure that project plans and technical requirements are in sync with customer expectations
• Act as a liaison between multiple engineering and commercial teams to prioritize, plan, and execute projects effectively
• Drive project goals while managing complex design engineering deliverables
• Support initial product introduction phases, such as Proof of Concepts (POCs), pilots, and RaaS (Robotics as a Service) deployments, ensuring successful integration, validation of use cases, and achievement of KPIs
• Define project requirements, support program requirements, set priorities, establish roadmaps, and create long-term strategies
• Drive interdisciplinary project teams to hit milestones with accountability
• Manage the technical and non-technical aspects of projects, ensuring they are delivered on time, within scope and budget, and to the required quality standards
• Identify opportunities to enhance customer interactions, from initial engagement through deployment and ongoing support
• Proactively identify customer concerns and ensure satisfaction
• Using project management principles, execute on assigned work, solutions, and KPIs working within scope
• Define processes and work needed to achieve customer requirements supporting our strategy for scaling at Agility Robotics
• Take ownership of resolving technical and non-technical challenges that impact project delivery to commercial customers, escalating issues as needed
• Collaborate with stakeholders to implement preventative measures and minimize risks to delivery timelines
• Solve complex problems, whether in our own facilities or during customer POCs, Demos, and Deployments
• Develop and own communication plans to effectively communicate program status, issues, and risks to stakeholders, including executive leadership
• Ensure transparency and accountability by providing clear, concise updates on project and customer outcome progress
• Work with teams to collect, analyze, and interpret data related to project performance and customer outcomes
• Ensure data-based decisions
• Manage projects intersecting various cross-functional teams, including mechanical, electrical, and software engineers
• Build processes and coordinate release schedules to ensure smooth project execution

Preferred Qualifications

• Experience in robotics, industrial automation, or warehouse automation is preferred
• Strong communication mastery in both written and verbal
• Ability to effectively manage multiple tasks and projects simultaneously
• Strong problem-solving aptitude and ability to resolve technical challenges
• Demonstrated business analytical skills, including budgeting, planning, assessing, and scoping capabilities
• Proven influencing qualities with the ability to lead and motivate project teams
• Ability to understand and predict dependencies and adjust to changing conditions

Benefits

• 401(k) Plan: Includes a 6% company match
• Equity: Company stock options
• Insurance Coverage: 100% company-paid medical, dental, vision, and short/long-term disability insurance for employees
• Benefit Start Date: Eligible for benefits on your first day of employment
• Well-Being Support: Employee Assistance Program (EAP)
• Time Off: Exempt Employees: Flexible, unlimited PTO and 10 company holidays, including a winter shutdown
• Time Off: Non-Exempt Employees: 10 vacation days, paid sick leave, and 10 company holidays, including a winter shutdown, annually
• On-Site Perks: Catered lunches twice a week and a variety of healthy snacks and refreshments at our Salem and Pittsburgh locations
• Parental Leave: Generous paid parental leave programs
• Work Environment: A culture that supports flexible work arrangements
• Growth Opportunities: Professional development and tuition reimbursement programs
• Relocation Assistance: Provided for eligible roles