Senior Technical Project Manager I

Summary

Join Palo Alto Networks as a Senior Technical Project Manager 1 and become a key member of the Global Consulting Operations team. You will support multiple concurrent projects, partnering with technical teams, clients, and internal stakeholders, focusing on Unit 42’s Digital Forensics and Incident Response and Proactive Service engagements. This role requires managing project schedules and goals, maintaining status reports, identifying and escalating issues, guiding technical team members, and ensuring quality solutions. Success in this position demands strong communication, problem-solving, and stakeholder management skills. The ideal candidate possesses a Bachelor's degree in a related field and 7+ years of relevant project management experience. Compensation is competitive and includes a base salary, restricted stock units, and a bonus.

Requirements

• Bachelor’s degree in MIS, Cybersecurity, Computer Science or related field, or equivalent work experience
• 7+ years of professional experience in Project Management, focusing in one or more of the following: Cybersecurity, Digital Forensics, Incident Response, Cyber Risk/Controls, or other related technical experience
• Ability to lead multiple large-scale projects creating project plans and ensuring on-time task execution and documentation
• Flexibility to work nights, weekends, holidays as needed
• Proven ability to work autonomously, prioritize projects, solve problems requiring meticulous attention to detail, multitask, and communicate with stakeholders at all levels of our client organizations
• Ability to maintain confidentiality and diplomacy
• Ability to communicate effectively in both verbal and written form

Responsibilities

• Manage multiple projects effectively by defining schedules and goals based on Statements of Work (SOWs) and communicating directly with clients where needed
• Maintain and update status reports for external clients and customers
• Identify issues and risks related to projects and overall health of the client; Ensure any identified issues/risks are escalated to the project Engagement Lead
• Partner and guide technical team members to accomplish project goals and objectives, ensuring execution of project tasks, and monitoring progress to completion
• Support the delivery of quality solutions to clients and customers, with a goal of exceeding expectations
• Maintain a strong understanding of the Professional Services team’s skill sets
• Partner with consulting leadership with any staffing needs for each project
• Develop strong partnerships with internal and external stakeholders for each project
• Partner with the Engagement Lead to ensure the projects adhere to budget and time frame guidelines
• Partner with Engagement Lead to look for opportunities to increase client satisfaction and deepen relationships
• Comfortable with managing customer expectations and dealing with conflict

Preferred Qualifications

• PMI Project Management Professional (PMP) certification or equivalent
• Strong proficiencies with Google Suite, Asana, and Clarizen
• Previous direct client/customer consulting experience

Benefits

• Restricted stock units
• Bonus