Senior Technical Project Manager

Summary

Join LastPass as a Senior Technical Project Manager and lead critical initiatives across Marketing, Sales, Customer Success, and Support. You will manage the full project lifecycle, from initiation to closure, leading diverse teams and driving clear communication. This role requires experience in complex problem-solving and navigating ambiguous environments. You will collaborate with various stakeholders, implement agile methodologies, and ensure successful project delivery. If you're passionate about complex problem-solving and motivated by scale, this is the role for you. LastPass offers a remote-first culture, competitive compensation, flexible PTO, generous parental leave, and comprehensive health coverage.

Requirements

• Cross-functional, hands-on technical project management experience within a technology organization, leading complex projects that support Marketing, Sales, or Customer Success systems
• A solid understanding of the SaaS business model and specifically how a Revenue organization functions
• Project execution experience with Go-To-Market systems such as Salesforce.com, Clari, Gong, Impartner, LeanData, etc
• Deep experience driving projects in Agile/Scrum, Waterfall, or hybrid environments
• Demonstrated experience in all phases of both the Software Development Life Cycle (SDLC) and non-technology project lifecycles, including identifying business problems, developing business cases, creating project plans, and overseeing project management and closeout
• An immense curiosity and flexibility to tailor the best solutions for LastPass, rather than relying on a standard playbook
• A passion for learning and empowering others to do their best work
• The ability to build strong relationships and trust with stakeholders, keeping them and their teams engaged and motivated, especially during challenging times
• Proven ability to interact with audiences at all levels, facilitating and influencing decision-making and problem-solving across projects, programs, and teams
• Adaptable self-starter, skilled at creating structure in fast-paced, ambiguous environments, serving as a liaison between business and technical teams, and driving effective, timely solutions
• Superior communication skills and a proven track record of interacting successfully at all levels: individual contributors, management, stakeholders, and executives
• Ability to present past project experiences, such as Project Kickoffs, Steering Committee slides, and Success Criteria, in panel settings

Responsibilities

• Lead GTM Systems projects of various sizes, from project initiation through stabilization
• Manage and execute communications at all levels, from Steering Committee meetings to daily standups
• Anticipate and remove obstacles, with a sense of urgency, that slow down or prevent project teams from delivering project outcomes. Proactively identify project gaps and resolve them
• Implement and enhance agile project management methodologies and best practices, continuously improving the efficiency and effectiveness of project delivery for the team
• Facilitate sprint planning sessions to define and prioritize project work during backlog grooming ceremonies, collaborating with teams to establish achievable goals and commitments
• Develop comprehensive plans outlining project scope, goals, deliverables, timelines, tasks, and resource requirements
• Collaborate with the Enterprise Systems team and stakeholders to define project objectives and success criteria. Work closely with the systems, stakeholders, and leadership teams to set project priorities
• Create and facilitate a project structure and process that ensures high-quality delivery, tight scope, and alignment with organizational goals
• When necessary, act as a Scrum Master by guiding and supporting engineering teams through the agile development process and removing potential blockers
• Build and maintain strong relationships with key stakeholders, including executive leadership, external vendors, and product teams
• Be a catalyst within the organization, helping advance our TPM methodology and driving others to adopt change
• Foster effective communication and coordination among team members, ensuring seamless project delivery

Preferred Qualifications

• Previous roles within an IT organization as a BSA, Scrum Master, Project Manager, or Systems Administrator
• Familiarity with and working knowledge of Salesforce, Marketing Automation platforms, Gainsight, etc

Benefits

• Competitive compensation
• Flexible Paid Time Off policies, including but not limited to: Quarterly Self-Care Days (4 extra paid days off annually) and Volunteer Days
• Generous Parental leave
• Comprehensive health coverage, dependents included
• Home office setup support
• LastPass families free account up to 5 members
• Continuous learning and development opportunities
• Remote first culture