Remote Senior Technical Solutions Engineer

Summary

Join Databricks as a Technical Solutions Engineer and provide technical support for Databricks Platform related issues. Assist customers in their Databricks journey, troubleshoot complex customer issues, and deliver suggestions for improving performance. Report to the Senior Manager of Technical Solutions.

Requirements

• Minimum 3 years' experience designing, building, testing, and maintaining Python/Java/Scala based applications
• Expert level knowledge in python is desired
• Solid experience with SQL-based database is required
• Linux/Unix administration skills
• Two year experience with Hadoop/Spark in either an administrative, development or support role is required
• Hands-on experience with AWS or Azure
• Candidate must possess excellent English written and oral communication skills
• Experience with 'Distributed Big Data Computing' environment
• Technical degree or the equivalent experience

Responsibilities

• Troubleshoot and resolve complex customer issues related to Databricks platform
• Provide best practices support for custom-built solutions developed by Databricks customers
• Deliver suggestions for improving performance in customer-specific environments
• Assist with issues around third-party integrations with Databricks environment
• Demonstrate and coordinate with engineering and escalation teams to achieve resolution of customer issues and requests
• Participate in the creation and maintenance of company documentation and knowledge articles
• Be a true proponent of customer advocacy
• Strengthen your AWS/Azure and Databricks platform expertise through learning and internal training programs
• Participate in weekend and weekday on call rotation

Benefits

• Health insurance
• Retirement benefits
• Paid time off
• Remote work, flexible hours
• Life and disability insurance
• Bonuses and incentives
• Professional development opportunities
• Wellness programs
• Family and parental leave