Wasabi Technologies is hiring a
Senior Technical Support Engineer, Remote - United States

Summary

The job is for a Senior Technical Support Engineer at Wasabi, a fast-growing cloud storage company. The role involves helping enterprise customers integrate their applications with Wasabi Cloud Storage, exploring the inner workings of the S3 protocol, engaging with global teams, and providing technical leadership.

Requirements

• Must have hands on experience with AWS S3 Cloud Storage
• Must be AWS Solution Architect Associate Certified
• 8+ years of relevant work experience
• 4+ years of experience in technical support or network operations
• Experience supporting mission critical systems that operate 24x7x365
• Understanding of Backup Software, Applications using APIs & SDKs
• Understanding of Linux and Networking protocols such as HTTP, TCP/IP, DNS, TLS

Responsibilities

• Help our enterprise customers integrate their applications with Wasabi Cloud Storage
• Explore the inner workings of the S3 protocol and its interoperability with Wasabi’s services
• Engage with Wasabi Sales and Development engineers worldwide to enhance Wasabi’s service
• Collaborate with the Support Team members to provide technical leadership