Senior Technical Training Consultant

Summary

Join Saviynt as a Technical Training Developer and Generative AI Modeler! You will design, develop, and deploy generative AI models and build technical training courses for Saviynt University's Intelligence product line. Deliver training to partners, customers, and employees globally, both remotely and in person. Create engaging training materials, including slide decks, videos, and assessments. Collaborate with product management and other teams to ensure high-quality training. Contribute to building certification exams and provide feedback on course improvements. This role requires a strong understanding of software development, AI, and instructional design principles.

Requirements

• Two or more years of experience applying AI to practical and comprehensive technology solutions
• A strong understanding of how software is built and deployed
• Basic Programming Skills in at least one language and strong SQL skills
• Passionate about technical training and learner’s education
• Strong oral and written communication skills
• Excellent presentation, interpersonal, multi-tasking, and writing skills are required
• Technical aptitude and ability to comprehend complex technical topics and present them to the learners in a manner that is easy to understand
• Ability to effectively collaborate and influence across boundaries
• Should have an exemplary customer service mindset, be highly motivated, and be a team player
• Ability to build creative and engaging training materials for adult learners in various modalities (classroom and self-paced)
• Knowledge of current techniques and procedures used in designing and developing technical training curricula
• Good understanding of instructional design principles and methodologies
• Mindset to learn the product at very deep levels
• Ability to spot challenges/risks ahead of time and re-plan project deliverables as and when needed
• Bachelor's degree in engineering, computer science, or a related technical field

Responsibilities

• Create technical training materials such as slide decks, lab handouts, lecture manuals, assessments, and reference guides
• Conduct audience needs analysis to understand the level of training that needs to be built
• Work closely with the Product Management team and other cross-functional groups to build quality training courses
• Build digital content, such as training videos, interactive content, etc., for the online Learning Management platform
• Deliver a defined training curriculum to Saviynt Partners, Customers, and Internal employees worldwide
• Deliver remote and classroom-based training
• Provide regular feedback to the leadership team on improving the training courses, certifications, and digital content
• Build certification exams and question banks
• Design, develop, and deploy generative AI models

Preferred Qualifications

• Experience and understanding of the IAM/IGA domain is a plus
• 3-4 years of experience in AI/ML technologies
• 2-3 years of experience in the education/training industry
• 2-3 years of experience in developing technical training content
• 2-3 years of experience teaching technical training content to different audience types
• Familiarity with cloud-based security controls (Azure, AWS, GCP) and cloud-based IAM solutions
• Understanding of leading IAM/IGA solutions will be advantageous
• A good understanding of content development tools such as Articulate 360 and Office 365 would be handy