Senior Technical Pre-Sales Consultant

Summary

Join INSTANDA's North America team as a Senior Technical Pre-Sales Consultant! You will be a key player in driving the technical pre-sales process, collaborating with the sales team to understand client needs, and presenting effective technical solutions. This role demands a deep understanding of the INSTANDA platform, excellent communication skills, and strong client relationship-building abilities. Responsibilities include developing sales demonstrations and presentations, providing technical support, creating proof-of-concepts, and assisting in product development. The ideal candidate possesses 5+ years of experience in technical pre-sales or solution consulting within the insurance or SaaS industry, a strong background in software development and system architecture, and excellent communication skills. This fully remote position offers a competitive salary and commission, generous vacation time, comprehensive benefits, and professional development opportunities.

Requirements

• 5+ years of experience in technical pre-sales or solution consulting role within the Insurance and/or SaaS industry, preferably with a focus on no-code or low-code platforms
• Strong background (preferably a mixture of business and technology) with hands-on experience in software development, system architecture, and integrations
• Ability to manage technical requirements from client needs and preparing and presenting customer demos, resulting in positive new business sales wins and platform results
• You will have a proven record of identifying client requirements and converting them into software sales and deliverables
• Excellent presentation and communication skills, with the ability to articulate complex technical concepts to non-technical audiences
• Strong consulting and relationship building skills, both with clients and internally within the organization
• You are a strong communicator with great customer engagement skills and the ability to communicate complex ideas and requirements to business stakeholders and translate business requirements to engineering teams
• Ability to understand and communicate client needs to ensure they are represented as part of the strategic client roadmap
• We operate a fast-paced environment, and you’ll need the ability to manage competing priorities
• We’ll be looking to you to illustrate to us your ability to be organized and prioritize accordingly
• You will have an active desire to increase exposure to new technologies and a passion for self-learning

Responsibilities

• Develop and deliver best in class sales demonstrations based on prospect information regarding insurance products, use cases, and desired functionality gathered by Sales and Solutions teams
• Develop high quality sales presentations based on information gathered from sales that articulate platform value based on prospects needs
• Provide technical guidance and support during the sales process, addressing any business or technical queries from clients
• Develop and deliver proof of concepts (POCs) and pilot projects to showcase the capabilities and benefits of our platform
• Assists in the development of product business cases, working closely with the solutions team to agree on and understand new features and ensure alignment to client demand
• Thinks strategically about the product – what next, when, how
• Assists with insurance product development requirements and provides clarity to development and solution forums
• Works with clients to understand new and emerging needs – and acts as an advisor to clients, understanding their business challenges and mapping our solutions to their needs
• Provides input to the INSTANDA platform roadmap and prioritization of future roadmap items
• Maintains demo environments, owns the INSTANDA client demo suite, including ongoing improvements and ensuring alignment to client demand
• Create and maintain existing technical pre-sales documentation, including solution blueprints, integration guides, and best practices
• Acts as a product expert and manages communication of product and demo developments across the business, including scheduling of relevant product training sessions for the sales team
• Stay up-to-date with industry trends and advancements in no-code (and low-code) technologies to effectively position our value proposition

Preferred Qualifications

• Insurance expertise in Property &Casualty; Experience with an insurance carrier or agent is preferred
• Degree in a relevant subject (e.g., business, economics, marketing, technology) preferred but not required

Benefits

• Competitive salary and commission structure
• Generous 28 vacation days , plus 10 US holidays per year
• One Dynamic Day per month on top of your holiday allowance to spend time doing the things you want to do or simply catching up with life admin
• We offer a full-suite of benefits including Healthcare, Vision, Dental, STD/LTD, Group Life + several other benefits
• INSTANDA offers a 401(k)/ RRSP and matches employee contributions up to 3% of salary
• All employees are included in the company discretionary bonus scheme
• Access to an Employee Assistance Program
• Up to $500 work from home allowance
• Annual learning & development allowance of $1,250
• Free access to LinkedIn learning and Microsoft ESI learning platforms