Senior Technical Writer

Summary

Join Grafana Labs as a Senior Technical Writer and contribute to the creation of high-quality documentation and guides for our globally recognized observability platform. Collaborate with engineers, product managers, and other technical writers to produce tailored content for our diverse customer base. You will plan, research, develop, and write documentation, interview developers to gain a deep understanding of the software, and create content for both beginning and advanced users. The role requires experience with enterprise and cloud software documentation, Git and Github, remote work, and software testing. Grafana Labs offers competitive compensation and benefits, including equity and a bonus.

Requirements

• Experience using or documenting enterprise and/or cloud software for a developer audience
• Experience working with Git and Github
• Experience working remotely
• Experience with software testing services and tools
• Experience working in a docs-as-code environment

Responsibilities

• Work closely with other technical writers, product managers, and internal stakeholders to obtain an in-depth understanding of the product and the documentation requirements
• Plan, research, develop, and write high-quality content tailored to Grafana customers
• Interview developers and engineers to gain knowledge and understanding of the software you write about and the larger systems and context in which it is useful
• Write content for beginning users, such as examples and getting started guides
• Work with documentation managers, developer advocates, and other technical writers to continuously improve the existing documentation and docs site; to produce content with a consistent voice, feel, and organization; and to make it as easy as possible for users to quickly find the information they need

Preferred Qualifications

Experience with observability solutions or working with open source communities

Benefits

• Equity
• Bonus (if applicable)