Senior UX Writer

Summary

Join Wellhub, a corporate wellness platform, as a Senior UX Writer in Portugal! This role involves crafting compelling content for customer-facing products, collaborating with various teams, and ensuring consistent messaging across all platforms. You will lead UX writing initiatives, mentor junior writers, and contribute to the overall product strategy. The ideal candidate possesses strong UX writing experience, excellent communication skills, and the ability to manage multiple projects simultaneously. Wellhub offers a flexible work environment, comprehensive benefits, and opportunities for career growth. This is a chance to make a significant impact on a growing global team and contribute to a company that prioritizes employee well-being.

Requirements

• You’re enthusiastic and curious about the possibilities of writing for digital products
• You keep up to speed with all the latest technical and storytelling trends and you take every opportunity to put them into action in your day-to-day work
• An excellent communicator who doesn’t need a lot of words or jargon to make a point understandable
• You have strong management skills, and you are a point of reference within your team and within the company
• Ability to organize and prioritize while working on multiple, simultaneous projects of varied size and complexity
• Experience working with product requirements, user research, usability tests and driven by customer feedback
• Solid experience in UX writing, content strategy, technical writing, or in any writing field that focuses on User Experience
• Candidates with a background in marketing and advertising will be considered too
• Ability to test with prototypes (rough drafts and sketches, paper prototypes, working prototypes) and live builds
• Demonstrate strong analytical and problem-solving skills, and the ability to quickly develop recommendations based on tested evidence
• Excellent communication skills are a must; you need to be able to propose copy in English and to articulate ideas clearly when speaking in English with colleagues and stakeholders (Spanish is a huge plus)
• Prior experience as a UX Writer in a Product context is a mandatory requirement

Responsibilities

• Be the voice of UX Writing in project teams, explaining your rationale to developers, product designers, and product managers
• Use creative thinking to approach problems in an innovative way, always challenging the status quo
• Be a UX expert who can easily take on conversations about usability, accessibility, and research
• You can conduct projects end-to-end, including discovery and delivery
• Turn complex concepts into clear, concise, compelling copy, considering the brand’s tone and voice, readability, and layout, among other things
• Your work can go from headlines, body copy, calls to action, navigation labels, error messages, onboarding flows and transactional emails
• Maintain consistency and storytelling throughout the product journey within the product
• Consider accessibility guidelines in the copy
• Oversee the work of other UX writers in the team and inspire them with your work, planning collaborative activities and knowledge exchange
• Promote UX writing as a discipline across the Wellhub organization
• Propose best practices, frameworks, tools, and workflows to enhance the efficiency and impact of the UX Writing team
• Support the management of the UX Team and projects, being a point of reference for the decision-making process, assessing demands, and prioritizing your workload
• Instigate projects and prioritize your own workload
• Create a strong relationship between team OKRs and the copy strategy
• Your strategic thinking helps you link long-range visions and concepts to your daily work
• Live the mission: inspire and empower others by genuinely caring for your wellbeing and your colleagues
• Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life balance

Preferred Qualifications

• Previous experience in writing for a global product with more than one audience is a huge plus
• Ideally, you’re aware of the challenges of writing in that context
• A portfolio with great writing for all sorts of digital experiences - websites, chatbots, apps or games - is a plus

Benefits

• We believe in our mission and encourage our employees and their families to take care of their wellbeing too
• Access digital fitness programs, and online wellness resources for meditation, nutrition, mental health support, and more
• You will receive the Gold plan at no cost, and other premium plans will be significantly discounted
• Additional fitness subsidy to access onsite gyms and fitness studios
• At Wellhub, flexibility fosters a happier, healthier, and more productive work environment for everyone
• As a Flexible First company, we offer two work model options: flexible hybrid and full remote, and make the office a place for collaboration, community, and team building
• The model for this role can be discussed with your recruiter and hiring manager
• We offer all employees a home office stipend and a monthly flexible work allowance to help cover the costs of working from home
• Our offices are in Germany, Italy, Netherlands, Portugal, Romania, Spain, and the UK
• You can work from any office or remotely based in any of these countries
• We understand that together, Wellhubbers and their leaders can make the best decisions for their own individual scopes
• This includes flexibility to adjust their working hours based on their personal schedule, time zone, and business needs
• We know how important it is to take time away from work to recharge
• Employees receive a minimum of 25 days paid holiday per year with an additional day for each year of tenure (up to 5) in addition to annual holidays (including an extra holiday on your birthday!)
• Welcoming a new child is one of the most special moments in your life and we want our employees to take the time to be present and enjoy their growing family
• We offer 100% paid parental leave to all new parents and extended maternity leave
• Outstanding opportunities for personal and career growth
• That means we maintain a growth mindset in everything we do and invest deeply in employee development
• An exciting and supportive environment filled with passionate individuals from all over the world!
• You’ll partner with global colleagues and share in the success of a high-growth technology company disrupting the health and wellness space
• Our value-based culture of trust, flexibility, and integrity makes this possible every day