Senior Vice President, Client Experience

Summary

Join Weber Shandwick as a Senior Vice President in our New York office or remotely, supporting clients in our growing Financial Services portfolio. You will lead a team, drive campaigns, manage client relationships, and contribute to the practice's success. This role requires deep financial services expertise, strong leadership skills, and strategic thinking. You'll be responsible for all aspects of client relationships, overseeing projects, and ensuring deliverables meet deadlines. The ideal candidate will have 10+ years of public relations experience in financial services. Weber Shandwick offers a comprehensive benefits package.

Requirements

• 10+ years public relations experience, financial services client experience required
• Experience working in payments, credit cards, fintech and/or consumer finance with deep understanding of the competitive landscape, product differentiation and the relevant media landscape
• You are both a creative and a strategic thinker, and a natural team leader who operates quickly
• Adept at solving problems and resolving conflicts with a track record in client service to senior level clients
• Strategic media relations knowledge and strong relationships with relevant reporter beats across business, financial and consumer press
• BA or BS in Communications or related degree

Responsibilities

• Serve as a senior-level leader responsible for developing and growing positive relationships with clients, maintaining the company's reputation in terms of delivery and quality
• Serve as the day-to-day point of contact for clients; overseeing various project workstreams, internal workflow and document production to ensure deliverables meet clients' deadlines
• Provide strategic counsel to clients, assess problems and define logical and effective solutions for clients
• Lead the delivery of quick-turn, high-profile assignments across the U.S
• Be a project management wiz; communicate expectations and goals to the team on an ongoing basis, helping to keep the team motivated by communicating clear tasks and actions
• Work successfully with partner agencies as part of a client integrated agency team, both internally at WS and externally
• Work effectively with finance colleagues to deliver accurate estimates for client projects or new business work, lead monthly budget tracking, and compile and edit SOW's that adhere to a full picture view of a project's scope
• Write well-structured, persuasive content and help train other team colleagues to do the same
• Contribute innovative ideas for the client and new business work, inspiring ideation amongst team members
• Train and motivate team members and help create opportunities for their growth

Preferred Qualifications

Agency experience

Benefits

• Medical
• Dental
• Vision
• 401k (with employer match)
• Tuition Reimbursement
• Juice Money - $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
• MyDays – Flexible holiday schedules
• Short-Term Disability
• Paid Employee Family Leave
• Family Building Benefit