Server Administrator

Summary

Join a leading design and marketing agency as a Part-Time Server Administrator, working remotely (16-24 hours/week or 2-3 eight-hour days EST). You will be responsible for maintaining the reliability and efficiency of the agency's IT infrastructure. This role requires strong technical expertise and proactive problem-solving skills. Key responsibilities include monitoring server health, performing software and security updates, managing WordPress instances and user accounts, troubleshooting server and website issues, implementing backup procedures, enhancing security posture, and documenting system configurations. The ideal candidate will have 2-3 years of server administration experience, proficiency with AWS services, experience with DigitalOcean and Ubuntu Linux, and a strong understanding of security best practices. The ability to handle hacked websites and configure malware scanning tools is also crucial.

Requirements

• Minimum 2-3 years of experience in Server Administration, with a focus on cloud environments and security
• Proficiency with AWS services, specifically including S3 (Simple Storage Service) for storage management and Route 53 for DNS management
• Experience managing servers on DigitalOcean
• Strong understanding and hands-on experience with the Ubuntu Linux distribution
• Demonstrated ability to transfer websites (migrate sites between servers/platforms)
• Familiarity with MySQL database administration and management
• Proven experience in handling hacked/compromised websites, including identification, cleanup, and preventative measures
• Ability to configure and manage server-side malware scanning tools and implement remediation procedures
• Understanding of networking concepts (TCP/IP, DNS, DHCP, VPNs) and security best practices
• Consistently able to work agreed-upon part-time hours, potentially including some overlap with USA-based business hours for critical tasks or team collaboration. Responsive during scheduled hours
• Fluent in English and able to communicate clearly and concisely, both verbally and in writing, especially when detailing technical issues, security incidents, and proposed solutions
• Learn and adopt agency/company policies and procedures quickly, especially as it relates to IT support ticketing, change management, security protocols, and client communication
• Work effectively as part of a collaborative team, sharing knowledge and assisting colleagues, while also capable of working independently, taking initiative, and managing tasks with minimal supervision

Responsibilities

• Monitor & Maintain Server Health:Proactively check server performance, disk space, and resource utilization to ensure optimal operation
• Perform Regular Software & Security Updates:Schedule and apply operating system, server application, and security patches promptly to maintain a secure and stable environment
• Maintain WordPress Instances:Ensure WordPress core software and plugins are kept up to date across managed sites, addressing any compatibility issues that arise
• Manage User Accounts & Permissions:Create, modify, and disable user accounts and manage access rights according to security policies
• Troubleshoot & Resolve Server & Website Issues:Diagnose and resolve hardware, software, network-related server problems, and website-specific issues (including those related to hacks or malware) in a timely manner
• Implement & Monitor Backup Procedures:Ensure regular data backups are successfully completed and perform test restores as needed
• Enhance & Monitor Security Posture:Assist in implementing and monitoring security measures, including firewalls, antivirus, malware scanners, and intrusion detection systems; respond to security alerts
• Document System Configurations & Procedures:Maintain accurate and up-to-date documentation of server configurations, security protocols, incident responses, and issue resolutions

Preferred Qualifications

• Experience using RunCloud.io for server management and deployment is highly desirable
• Knowledge of WordPress (installation, configuration, troubleshooting, security hardening) is a significant plus

Benefits

Remote (Work from Home), 16 to 24 hours per week OR 2 or 3 full eight-hour days (EST)