Deutsche Telekom IT Solutions is hiring a
ServiceNow Architect

Summary

Join our team as a ServiceNow Architect and lead customers through their ServiceNow journey, shaping their IT roadmap and creating solution design. You will work with different ServiceNow applications, create custom applications, and position other ServiceNow solutions to satisfy customer needs.

Requirements

• 7+ years of experience in IT sector & SW development projects
• 5+ years of experience with implementing ServiceNow solutions
• 3+ years of experience in lead developer or architect roles in ServiceNow projects
• Knowledge of ServiceNow platform key capabilities and solutions, especially in ITSM, HR and CSM
• ServiceNow certifications (minimum requirements: CSA and 2 CIS or CAD certifications)
• Experience in interface design and implementation using web services (REST, SOAP, JSON)
• Understanding of service management concepts (ITIL), data models
• Excellent ability to design, assess and implement technical solutions individually and assist the team in implementing phases
• Experience in Agile/Scrum methodology
• Experience with programming languages, databases and scripting e.g., SQL, PHP, HTML, CSS, JavaScript, JSON, Angular, AngularJS
• Personal qualities: eagerness for self-development, strive for quality, problem solving skills, reliable and thorough personality and a good sense of humor would come in handy working with us, IT geeks
• Ability to work in an international environment with local and international teams
• Long-term commitment and willingness to invest in learning and working with ServiceNow
• Strong oral and written communications skills both English and Hungarian

Responsibilities

• Understanding, analyzing and translating customer requirements from business and technical perspective into architectural blueprints and solutions for different ServiceNow applications (ITSM, HR, CSM)
• Leading the development team and the implementation & deployments in an Agile environment
• Manage technical governance and development standards and guidelines, supporting to the dev team based on ServiceNow Technical Best Practice and Standards
• Taking responsibility from simple to complex integration tasks regarding the interface design, creation with different external client applications/systems
• Participating in Agile ceremonies, assessing and estimating requirements, validating solutions
• Taking responsibility for team’s coding, testing, debugging, and creation of technical documentation
• Mentoring colleagues, helping the team in developing and training their ServiceNow skills
• Supporting go to market activities in international sales, presales leads

Benefits

Remote working possibility within Hungary due to European taxation regulation