Remote Senior ServiceNow Engineer

Summary

Join HubSpot's Business Technology team as a Senior ServiceNow Engineer to design, implement, and own innovative solutions that empower business partners to drive operational efficiency and scalability.

Requirements

• Valid ServiceNow Administrator certification
• Strong understanding of and experience developing for the ServiceNow platform
• Ability to build or modify scripts using Javascript, HTML or other languages as necessary
• Experience building new integrations with Integration Hub
• Familiarity with Flow Designer and UI Builder
• Architected and developed custom scoped applications
• Experience building custom portal widgets and IntegrationHub actions
• Knowledge of REST API
• Strong analytical and problem-solving skills
• Ability to coach junior developers and lead platform capability adoption
• Excellent communication skills, including presenting technical information to non-technical audiences

Responsibilities

• Collaborate with stakeholders (process owners, service owners, Security, IT Infrastructure, IT Asset Management) to align requirements with platform capabilities
• Participate in the full software development lifecycle, from requirements gathering and story creation all the way through to solution development and testing
• Develop innovative solutions that deliver high value business outcomes
• Work with other ServiceNow engineers
• Support the platform to ensure stability, upgradeability, integrity and efficient operation of the platform
• Execute upgrades and install patch/fixes, Investigate and resolve incidents

Preferred Qualifications

• Software development experience outside of ServiceNow
• Exposure to various ServiceNow platform products like ITSM, ITOM, ITBM, CMDB, GRC, Security Operations, CSM, Scoped/Custom Applications