ServiceNow Developer

Summary

Join DaCodes, a leading software and digital transformation firm, and become a key member of our team of 220+ talented professionals. As a ServiceNow Developer, you will contribute to the design, development, and administration of ServiceNow solutions for clients across LATAM and the United States. This role requires 5-8 years of ServiceNow experience and expertise in various technologies. You will collaborate with stakeholders, implement scalable solutions, and ensure best practices. DaCodes offers a rewarding work environment with remote work options, flexible hours, and various benefits, including health insurance, life insurance, professional development opportunities, and a supportive multicultural team.

Requirements

• 5-8 years of experience in ServiceNow development and application support
• 2-3 years of advanced ServiceNow administration, configuration, integration, and development
• Strong expertise in JavaScript, jQuery, AngularJS, HTML/CSS, XML, REST/SOAP, LDAP, and SSO
• ServiceNow Certified Administrator (Required)
• Bachelor’s degree in Computer Science (CS), Computer Information Systems (CIS), Management Information Systems (MIS), or an equivalent field (Required)
• Ability to work collaboratively with customers and cross-functional teams
• Experience troubleshooting complex ServiceNow implementations and integrations

Responsibilities

• Develop and maintain custom ServiceNow applications, modules, and integrations
• Configure and customize ServiceNow applications, workflows, and UI components using JavaScript, jQuery, AngularJS, HTML/CSS, XML, REST/SOAP, LDAP, and SSO
• Collaborate with business stakeholders to understand requirements and translate them into technical solutions
• Implement and optimize ServiceNow functionalities for improved efficiency and automation
• Ensure security and compliance through best practices in authentication, authorization, and data management
• Troubleshoot and resolve ServiceNow application issues and performance bottlenecks
• Integrate ServiceNow with external systems using Integration Hub, APIs, and third-party connectors
• Participate in governance discussions to drive ServiceNow strategy and process improvements
• Stay updated with the latest ServiceNow features, releases, and industry best practices

Preferred Qualifications

• Expertise in ITSM module/processes, CMDB, Core Platform, GRC/IRM, Event Management
• Experience with SSO / Access Management (PING or Azure preferred)
• Experience using Integration Hub for APIs
• Knowledge of ServiceNow products such as ITOM (Discovery, Health & Event Management), Core Platform, CMDB, eBonding, Customer Service Management (CSM), and IT Service Management (ITSM)

Benefits

• Work with global brands and disruptive startups
• Remote work / Home office
• If a hybrid or on-site model is required, you will be informed from the first session
• Flexible work hours aligned with your assigned project/team
• Monday to Friday schedule
• Legal benefits (Applicable for Mexico)
• Day off on your birthday
• Private health insurance (Applicable for Mexico)
• Life insurance (Applicable for Mexico)
• Multicultural teams
• Access to courses and certifications
• Meetups with industry experts and top universities
• Virtual networking events and interest groups
• English classes
• Opportunities within our different business lines
• Proudly certified as a Great Place to Work