ServiceNow Developer

T

Thinkahead Consultant Psychologist Pty Ltd

πŸ“Remote - India

Job highlights

Summary

Join AHEAD as a ServiceNow Developer to work remotely on the maintenance and buildout of internal ServiceNow instances, collaborating with teams to support external customers.

Requirements

  • A degree in Information Technology, Computer Science or comparable experience
  • ServiceNow Certified System Administrator (to current release)
  • ServiceNow Certified Application Developer (to current release)
  • ServiceNow scoped application development experience (to current release)
  • Integrations experience
  • ITIL certification (preferred)
  • Domain separation experience (preferred)

Responsibilities

  • Building, deploying and maintaining solutions for AHEAD
  • Integrating with AHEAD, MS tools and eBonding with customers
  • Developing solutions for customers within our internal instance as well as on customers’ instances of ServiceNow
  • Collaborating with the Managed Solutions Architect to drive forward current and future AHEAD, MS initiatives
  • Participating on sales calls and providing estimates for new and ongoing AHEAD, MS opportunities
  • Resolving the most challenging ServiceNow technical issues for AHEAD, MS customers
  • Assisting and mentoring other members of the team
  • Operating within a Cloud Infrastructure to the highest standards of professionalism and availability
  • Managing incidents, requests, changes, and associated communication
  • Creating and maintaining supporting KB documentation
  • Communicate progress, roadblocks, and recommendations to customers

Benefits

  • Medical, Dental, and Vision Insurance
  • 401(k)
  • Paid company holidays
  • Paid time off
  • Paid parental and caregiver leave

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