ServiceNow Developer

Summary

Join Phoenix Cyber as a fully remote ServiceNow Developer! You will support customer configuration and development objectives, demonstrating competency in ServiceNow's full implementation cycle. This role requires 5+ years of software development and 3+ years of ServiceNow development experience. You will configure and customize ServiceNow modules, design custom applications, collaborate with stakeholders, and ensure high-quality code. A Secret/TS Security Clearance and specific certifications are required. This position offers the opportunity to work remotely and contribute to a growing cybersecurity company.

Requirements

• 5+ years of Software Development experience
• 3+ years of ServiceNow Development experience
• Understanding of Java, Integration, and API Development experience
• Demonstrated experience in development, implementation and deployment of ServiceNow modules using Agile DevSecOps techniques in a client environment
• Demonstrated experience with ServiceNow platform capabilities in a client environment
• Demonstrated experience with the ServiceNow Business Rules and the scripting aspects of the ServiceNow Platform
• Secret/TS Security Clearance required
• CompTIA Security+
• ServiceNow Certified System Administrator
• Certified Scrum Master (CSM) or ICAgile Certified

Responsibilities

• Configure and customize core ServiceNow modules, such as GRC, ITSM, ITOM, HR, CSM, or other applications
• Design, develop, and implement custom ServiceNow applications and modules to meet business requirements
• Collaborate with stakeholders to gather requirements, understand business needs, and translate them into technical solutions within ServiceNow
• Create and manage workflows and automated processes using ServiceNow's Flow Designer, Workflow Editor, and Business Rules
• Build and customize UI components using ServiceNow’s UI policies, UI actions, client scripts, and Glide scripting
• Develop and implement solutions for platform administration, including user access management, system configuration, and performance monitoring
• Perform unit testing and support user acceptance testing to ensure high-quality code and proper functionality
• Develop and maintain technical documentation, including design documents, architecture diagrams, and user guides
• Provide ongoing support and maintenance for existing ServiceNow implementations, resolving issues and applying upgrades as needed
• Actively participate in Agile development processes, including sprint planning, daily stand-ups, and retrospectives
• Stay current with the latest ServiceNow releases and features, providing recommendations for platform improvements
• Ensure compliance with security policies and best practices in ServiceNow development and data handling
• Collaborate with IT teams to ensure integration with other enterprise systems, databases, and tools
• Troubleshoot and resolve issues related to ServiceNow performance, functionality, and integrations
• Develop and maintain integrations between ServiceNow and external systems using REST, SOAP, pre-built Spokes, and other integration technologies

Benefits

Fully remote position