Servicing Transfers Coordinator

Summary

Join Valon, a company dedicated to empowering homeowners, as a Servicing Transfers Coordinator. You will play a crucial role in onboarding and off-boarding loans to and from Valon's servicing platform, ensuring smooth transitions and timely data and document exchange. This position involves collaborating with internal and external teams, managing transfer-related activities, and ensuring data quality control. You will be responsible for coordinating loan batches, understanding common boarding file types, and supporting department-wide audit requests. Valon offers a competitive salary, equity, 401k plan, comprehensive health benefits, commuter benefits, generous time off, and parental leave.

Requirements

• Understanding of key mortgage servicing concepts and terminology, including, but not limited to, mortgage loan documentation and data fields
• Previous experience with manipulating data
• Excellent written and verbal communication skills
• Excellent organizational skills
• Attention to detail

Responsibilities

• Serve as a liaison between Valon and external servicers to manage the timely execution of transfer-related activities, including, but not limited to
• Delivering data files
• Delivering document images
• Scheduling and leading weekly calls between internal and external transfer teams
• Consolidating outbound questions and/or distributing inbound questions from or to the appropriate Valon department or team
• Managing timely responses to questions from both internal and external stakeholders
• Coordinate and set up loan batches according to internal processes and procedures
• Gain an understanding of common boarding file types in order to better create reports and field questions from affiliated teams
• Complete data quality control and validation exercises
• Support Servicing Transfers department-wide audit requests

Benefits

• Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan
• Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
• Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient
• Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
• Generous time off: 17 days paid time off, sick days, and 11 company holidays
• Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition