Settlement Payment Administrator

Summary

Join Americor as a Settlement Payment Administrator and ensure the smooth processing of settlement payments. You will review payments for accuracy, address discrepancies, and maintain accurate records. This role requires strong attention to detail, problem-solving skills, and proficiency in MS Office programs. Americor offers a competitive hourly rate and a comprehensive benefits package, including medical, dental, vision, paid time off, and a 401(k) match. The ideal candidate will possess experience in the financial services industry and a positive, adaptable attitude. Advancement opportunities are available within the company.

Requirements

• High School diploma or equivalent required
• Outstanding attention to detail, utilizing exceptional math skills to identify mathematical errors
• Good judgment with a highly developed sense of integrity and ability to consistently adhere to company and department guidelines and accurately apply policies and procedures to various situations
• Superior time management, multi-tasking, and organizational skills; able to work under deadline constraints while completing work accurately and efficiently
• Effective problem solver, able to research issues and resolve challenges with minimal supervision, but also knows when to ask for assistance
• Flexible, adaptable, positive attitude, and willing to go above and beyond to get the job done
• Intermediate knowledge of MS Office programs, Intermediate computer literacy skills, and quick and efficient typing skills

Responsibilities

• Quality review of all settlements to ensure payments are processed accordingly
• Decide whether to advance Americor funds to pay out the settlement or not; maintain Advance & Recoup reporting to keep track of all advances
• Keep management informed of loss exposure
• Review and oversee reports for accuracy; research, identify, and address any discrepancies
• Respond to emails from 3rd party account maintenance companies (RAM and GCS) or direct emails to appropriate parties for review
• Work with the Retention Team to ensure that retained clients’ plans and settlements are without issues moving forward
• Update internal accounting/reporting databases and spreadsheets
• Accurately enter financial transactions into internal databases
• Maintain communication between the company and 3rd party payment processors
• Maintain professionalism; be reliable, punctual, tactful, considerate of others, and practice open communication

Preferred Qualifications

• Audit experience in the financial services industry is a plus
• Previous Debt Settlement experience is a plus
• Bachelor’s degree preferred

Benefits

• Ongoing training and development
• Opportunity for career advancement
• Medical
• Dental
• Vision
• Company Paid Group Life / AD&D Insurance
• 7 Paid Holidays and 2 Floating Holiday Days to use at will
• Paid Time Off
• Flexible Spending/HSA
• Employee Assistance Program (EAP)
• 401(k) match
• Referral Program