Shipping & Transportation Manager

Summary

Join our team as Shipping and Transportation Manager and oversee all inbound and outbound freight operations for B2B (FTL and LTL) and manufacturing logistics. Ensure timely and cost-effective goods transportation while maintaining strong carrier relationships, managing TMS systems, and collaborating with internal and external partners. The ideal candidate possesses a strong transportation and freight coordination background, excellent problem-solving skills, and a proactive approach to continuous improvement. Responsibilities include inbound and outbound freight management, freight optimization, rate negotiation, carrier and TMS oversight, logistics coordination, documentation and compliance, issue resolution, continuous improvement, and performance metric monitoring. This position reports to the Director of Operations and offers a remote work arrangement.

Requirements

• Proven experience managing LTL, FTL, and freight forwarders
• Familiarity with freight forwarding, international shipping, and customs clearance processes
• Proficiency in TMS systems and transportation analytics
• Familiarity with e-commerce and DTC shipping strategies
• Strong understanding of B2B and manufacturing logistics
• Ability to interpret logistics data and make strategic recommendations
• Detail-oriented with a hands-on approach to problem-solving and operations

Responsibilities

• Schedule and coordinate inbound shipments of raw materials to manufacturing and warehouse locations; ensure timely delivery and resolve any issues with suppliers or carriers
• Manage outbound shipments to B2B customers, retail partners, and distribution centers; ensure accuracy, timeliness, and compliance with service level expectations
• Identify opportunities for cost savings through route optimization, shipment consolidation, carrier negotiation, and performance tracking
• Negotiate Rates and service commitments for outsourced Parcel, LTL and Truckload. Lead RFQ/P, and award process
• Manage relationships with freight carriers and ensure effective use of the Transportation Management System (TMS) to support shipment planning and execution
• Collaborate closely with manufacturing, warehouse, supply chain, and sales ops teams to ensure smooth flow of goods through all nodes of the supply chain
• Maintain accurate shipping documentation, ensure compliance with DOT. Maintain and manage the security of products while in transit. Manage customer specific requirements (i.e.: labeling, delivery window, ASN). Maintain historical shipping documentation
• Quickly and effectively resolve freight delays, damage claims, missed pickups/deliveries, and carrier service issues
• Leverage data to identify and implement process improvements across shipping and transportation operations
• Monitor and report on KPIs related to freight cost, carrier performance, on-time delivery, and service quality

Benefits

• Paid time off (flexible)
• Paid holidays
• Insurance: Health, dental & vision
• 401(k) + Company match
• Free product allowance