Social Data Manager

Summary

Join Datassential's Data team as a Manager, Social Data! You will be responsible for establishing, executing, and refining processes that deliver high-value social listening data and insights. This hands-on role involves managing social listening data quality, working with data providers, and handling custom data requests. You'll also identify opportunities for new insights and contribute to product development. The ideal candidate possesses strong analytical skills, experience in data management and social media analysis, and a passion for the food and beverage industry. Datassential offers a competitive salary, benefits, and a remote-first work environment.

Requirements

• Bachelor's degree in Business Administration, Marketing, Data Science, or a related field or equivalent work experience
• 3- 5 years of experience in market research, data analysis, data management, social media data management or a related role
• Experience in data cleansing, preparation, analysis, or insights generation
• Experience working with offshore teams
• Experience with social media platforms and social data analysis
• Willingness to interact with both internal and external clients
• Ability to manage multiple projects and meet given deadlines
• Ability to work collaboratively as a team player, but comfortable working autonomously

Responsibilities

• Ensure the quality of social listening data in use by our software and research teams, identifying processes and tactics to reduce noise in the data and capture the most relevant trending topics in food
• Manage rules that govern social listening data extraction from external social media data providers
• Work directly with social media data providers to ensure efficient and effective use of their capabilities in supporting value to our internal and external customers
• Individual contributor potentially managing a team of external data processing resources in reviewing social media data to identify and address issues in quality and relevancy
• Own the request process and delivery of custom social media data requests from internal and external customers, including managing and prioritizing the request queue, executing on requests, identifying themes and opportunities for streamlining service, and communicating service metrics to leadership
• Identify opportunities for new types of insights in social data that can drive new product features or publication content
• Become a subject matter expert on our products, and contribute expertise and support as we continue to build out the Datassential platform
• Assist with new and upcoming data initiatives as they arise

Preferred Qualifications

Experience or interest in the food and beverage industry is desired

Benefits

• Competitive salary and annual bonus eligibility
• Affordable Medical, Dental, and Vision Insurance, including a no cost employee-only plan
• 401K with dollar-for-dollar company match up to 5%
• Unlimited PTO, recharge days, and Christmas through New Year break
• Remote Stipend (non-Chicago residents)
• Wellness Reimbursement or HQ Gym access