Glorious is hiring a
Social Media & Community Manager

Summary

Join Glorious as a Social Media & Community Manager to create comprehensive social media strategies, manage content, and engage with the community. This remote role requires CST hours support when needed and offers a salary range of $65-80K USD. The ideal candidate has 4+ years of experience in managing an organization's social media and community presence.

Requirements

• Located and authorized to work in the UK or CAN
• Professional fluency in English
• Demonstrated alignment with Glorious’ core values: taking ownership, working collaboratively, showing respect, being curious, and acting both quickly and decisively
• Professional certifications and/or formal training/education in social media, community management, marketing, or other relevant fields
• 4+ years of direct professional experience independently managing an organization’s social media and community presence across multiple platforms simultaneously
• Demonstrated experience working both independently and cross-functionally to develop content and maintain a content calendar
• Demonstrated experience using content, social media, and community channels to promote product releases/updates
• Demonstrated experience following brand guidelines, communication standards, and established processes when publishing content, replies, or reposts from other creators

Responsibilities

• Create comprehensive social media strategies and tactical plans to meet long term business goals, support product launches and raise awareness of Glorious on social media
• Manage all owned social media accounts on a day-to-day basis, including but not limited to Twitter, Instagram, Facebook, Twitch, Pinterest, YouTube
• Develop strategies and tactics on how to activate influencers, esports teams, and brand partnerships
• Conduct weekly analyses of social media performance metrics to refine strategies and optimize engagement
• Generate reports for product launches; track and analyze social media metrics, campaign performance, and provide insights to improve performance in monthly reports that are provided to key stakeholders
• Create engaging content in a timely manner to meet current trends in social media to keep Glorious relevant on all platforms
• Collaborate with the paid media agency to document and boost selected social posts to support business needs
• Interact with the Glorious community on a daily basis via comments and direct messages through Discord and Reddit
• Work cross-collaboratively with our Customer Service team to ensure that customers' issues are resolved when posted on social media in a timely manner

Preferred Qualifications

• Demonstrated experience with social media scheduling tools including Hootsuite, Sprout Social, and Buffer
• Demonstrated understanding of search engine optimization (SEO) and how it impacts social media content
• Experience with project management tools like Asana
• Graphic design skills or experience creating simple images for social media platforms

Benefits

• Truly remote-first environment
• Paid time off and paid holidays
• Annual bonus opportunity
• Employee discount on Glorious purchases