Remote Social Media Manager

Summary

Join Muck Rack, the leading SaaS platform for public relations and communications professionals, as a creative, organized, and metrics-driven Social Media Manager to guide social media strategy and content, track and protect Muck Rack's brand reputation on social media, and drive engagement across social media platforms.

Requirements

• 5+ years professional experience, with as many years of related experience (directly in social media management)
• Proficiency in Sprout Social or similar platform
• Comfortable with tools including Muck Rack, Google Analytics
• Experience developing and executing social media strategies for B2B companies (preferably SaaS) for LinkedIn, Instagram, TikTok and X
• Data-driven mindset with a focus on performance metrics
• Experience with social listening and competitive tracking
• Content creation and copywriting
• Communication skills (written and verbal)
• Ability to work in a fast-paced environment
• Self-starter/ability to work autonomously
• Experience with reputation and crisis management
• Experience with running and optimizing paid social media advertising

Responsibilities

• Develop and execute social media strategy aligned with company goals and campaigns
• Develop creative and engaging copy for campaigns
• Collaborate with design, communications and marketing team on strategy, measurement and creative execution
• Engage with our community of public relations and communications professionals, journalists and other media-adjacent audience members on social platforms
• Monitor social media mentions, escalate issues and respond in a timely manner
• Analyze and report on results
• Manage social media calendar, publish and schedule posts

Benefits

• Remote work, flexible hours
• Comprehensive health insurance for employees and their families
• 401(k) plan with employer contributions
• 4+ weeks of paid time off (PTO)
• Paid sick/mental health days and 13 paid holidays
• Up to 16 weeks of fully paid parental leave
• Quarterly wellness stipend
• Free Headspace subscription
• Unlimited subscriptions to L&D platforms (Coursera & O'Reilly)