Social Media Specialist

Summary

Join Blaze, the fastest-growing casino in LATAM, as a Social Media Specialist! Manage social media communication, ensuring timely responses and compliance with support standards. Monitor conversations, create engaging content, and track performance. This role requires proven experience, excellent written communication skills in Brazilian Portuguese and intermediate English, a customer-oriented mindset, and strong organizational skills. Blaze offers a competitive salary and benefits, a collaborative environment, professional growth opportunities, and the chance to work on high-impact projects.

Requirements

• Proven experience as a Social Media Specialist or in a similar role
• Excellent written communication skills in Brazilian Portuguese and intermediate proficiency in English
• Customer-oriented mindset with the ability to handle social media inquiries politely and diligently, redirecting customers to the appropriate support channels when needed
• Strong organizational skills with the ability to manage multiple tasks and meet deadlines

Responsibilities

• Manage social media communication, ensuring timely responses and compliance with support standards
• Monitor conversations for issues or bugs and escalate as needed
• Create and post engaging content using blog and banner highlights
• Track engagement and report on social media performance

Benefits

• Competitive salary and benefits
• A collaborative environment focused on innovation and compliance
• Opportunities for professional growth in a fast-paced industry
• The chance to work on high-impact projects with cutting-edge technologies