Social Media Associate

Summary

Join Fliff, a company creating social, free-to-play sports games, as a Social Media Associate to build and support our online community. You will create daily content, engage with the community, and collaborate with marketing, product, and design teams. This role requires managing social media across various platforms, tracking community activity, planning events, and building relationships with influencers. You will need experience in social media management, strong communication skills, and content creation abilities. The position offers a salary range of $50,000-$60,000, flexible paid time off, health benefits, a 401(k), a work-from-home stipend, and opportunities for professional development. The role requires availability for nights, weekends, and holidays during major sporting events.

Requirements

• 1+ years of hands-on experience managing social media and online communities (sports, gaming, or entertainment experience is a major plus)
• Must be comfortable working nights/weekends/holidays during major sporting events
• Strong communication and interpersonal skills, capable of positively engaging customers and fans
• Knowledge of social media and community management tools and best practices, and experience with social media platforms such as Twitter, Facebook, Instagram, TikTok, and YouTube
• Familiarity with social media and community analytics tools, and the ability to analyze data and derive insights from social media metrics
• Strong writing skills, with the ability to create engaging and effective social media static & short-form video content, and adapt tone and style to suit different platforms and audiences
• Creative and strategic thinker, with the ability to develop and execute effective community engagement strategies that align with business goals and customer needs
• Strong content creation skills and a history of growing social media channels
• Proactive, scrappy, and comfortable experimenting with content and formats to see what works
• Bachelor's degree in Marketing, Communications, Business Administration, or a related field

Responsibilities

• Contribute to day-to-day content creation and community management across social platforms (X, Instagram, TikTok, etc.)
• Work with the marketing, product, and design teams to help keep community engagement efforts in line with our business goals and customer needs
• Collaborate with marketing, product, and design to ensure that our community engagement efforts are aligned with business goals and customer needs
• Help track social media and community activity, and share regular updates on community engagement, feedback, and trends
• Plan and execute community events, promotions, and campaigns to drive engagement and customer loyalty
• Support outreach and help build relationships with influencers, creators, and brand ambassadors
• Stay up-to-date with industry trends, social media best practices, and emerging platforms and technologies, and make recommendations on new approaches to community engagement
• A key part of this role is being available to work nights, weekends, and holidays during major sporting events

Benefits

• Flexible paid time off
• Health benefits, including medical, dental, vision, and generous parental leave
• Employee-sponsored 401(k)
• $500 work-from-home stipend + Equipment & Accessories
• Work Remotely
• Opportunity for professional development in a dynamic, global setting