Lucidworks is hiring a
Software Engineer

Summary

Join Lucidworks as a Platform Engineer and lead efforts to ensure reliability, availability, security, and performance of critical systems and services. Collaborate with cross-functional teams to design, build, and maintain robust infrastructure and empower engineers by building tools that enable them to take full ownership of their deliverables.

Requirements

• Bachelor's degree in Computer Science, Engineering, related field or equivalent real-world experience
• 5+ years professional experience as a Platform Engineer or similar role in a production environment
• Knowledge of infrastructure provisioning tools like Terraform and a commitment to the infrastructure-as-code (IaC) approach
• Strong problem-solving skills and the ability to think critically in high-pressure situations
• Have an enthusiastic, go-for-it attitude; when you see something broken, you can’t help but fix it
• Have an urge for delivering quickly and effectively, and iterating rapidly
• Resourceful: willing to jump in, be agile/flexible, leverage existing resources to accomplish goals, and able to work independently
• Team player: confident in collaborating with a diverse community of people and personalities across geographies, backgrounds, and professional abilities
• Strong verbal and written communication skills
• Empathy and care for all stakeholders of Lucidworks including employees, customers, partners, and guests
• Ability to handle confidential information

Responsibilities

• Collaborate with multiple product development teams to define SLOs and monitor platform reliability and performance against these objectives
• Design, implement, and maintain monitoring and alerting solutions to detect and respond to incidents promptly
• Conduct post-incident reviews (PIRs) to identify root causes and recommend preventative measures
• Work with multiple teams to plan for capacity needs, including forecasting resource requirements and scaling infrastructure as necessary
• Identify areas for improvement and drive initiatives to enhance the reliability and efficiency of our SaaS platform
• Act as a bridge between multiple teams, sharing knowledge and best practices as an advocate and enabler of site reliability engineering throughout our organization
• Continually strive to optimize our engineers’ efficiency by developing tools and processes that make things scalable and repeatable
• Strive for complete automation, both in your own work and by leading and influencing developers to build scalable production solutions

Benefits

• Discretionary variable bonus
• Top-notch medical, dental and vision coverage
• A variety of voluntary benefits
• Generous PTO policy
• Various leave policies