Solution Architect

Logo of Honeycomb.io

Honeycomb.io

πŸ’΅ $175k-$210k
πŸ“Remote - United States

Job highlights

Summary

Join a growing sales team as a Solution Architect, helping expand tangible value to prospects and customers.

Responsibilities

  • Strategize with Account Executives; provide technical support for sales opportunities (or, occasionally, customer success)
  • Partner with Sales Team to articulate the Honeycomb value proposition, vision, and strategy to prospective customers
  • Own technical engagement with customers during the trial/evaluation phase. Communicate Honeycomb's value based on activities and work with customers on any identified issues or concerns to a successful conclusion
  • Design and troubleshooting skills - to assist prospects with designing solutions to complex problems and getting them back on track when things go wrong
  • Maintain and deliver product demos, demo experiences, and videos to showcase Honeycomb's capabilities to address prospects' business needs
  • Enable engaged trial prospects to move further in the pipe – β€œEase of use” features like Open Telemetry
  • Advocate for the prospect/customer, enabling them to justify their decision and investment
  • Support field marketing needs with other sales resources, e.g., staffing booth and supporting conference sponsorships
  • Funnel and prioritize feedback from the field into marketing, product, and customer success teams
  • Collaborate with Developer Advocacy to develop and deliver hands-on training

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