Solution Consultant

Summary

Join Nextiva as a Mid-Market Solution Consultant and redefine customer experiences. You will be the technical lead in the mid-market sales process, coordinating various sales resources. Responsibilities include thorough customer discovery, solution design, and technical presentations. You will need 6+ years of experience in technical engineering or sales, with 3+ years in mid-market sales, and expertise in IP, SIP, VoIP, CCaaS, AI, and automation services. The role requires strong communication, presentation, and organizational skills. Nextiva offers a competitive compensation package, including health insurance, life insurance, flexible time off, 401k, and professional development opportunities.

Requirements

• 6+ years’ experience in either technical engineering or technical sales
• 3+ years in Midmarket sales or higher required
• Working experience in IP, SIP, and VoIP, CCaaS, AI and Automation services is required
• Ability to be a team player. Experience working in a team selling environment required
• Basic understanding of LAN/ WAN technologies
• Basic understanding of SaaS, UCaaS, and CCaaS solutions
• Ability to present technically complex solutions to varying levels of technical and non-technical audiences using virtual and in person methodologies
• Current understanding of industry standards
• An accomplished track record of working with all levels customers (i.e.. C- Level Executives, IT business professional, technical contacts as well as end users)
• Must have strong skills in the following: communication, presentations, organization / time management and attention to detail
• Ability to learn quickly and efficiently
• Working knowledge of Salesforce CRM, Microsoft Word, Excel, and PowerPoint

Responsibilities

• Execute thorough discovery of Midmarket customer requirements via calls, webinars and onsite visits
• Lead the technical portion of active Midmarket Sales opportunities
• Coordinate and work collaboratively with sales and other professional services teams
• Develop third party relationships with vendors including maintaining most current product information and certifications
• Create solutions that work for the customer, ensuring they are technically sound, business compatible and mutually beneficial
• Foster National branding recognizing Nextiva as a Midmarket solution
• Participate and complete learning modules on new features, industry trends, and other work development related topics
• Obtain new logo accounts and key relationships for future growth
• Collaborate with leadership for strategic efforts to increase upmarket growth and engagement

Preferred Qualifications

• Intermediate to advanced understanding of LAN/WAN technologies
• Advanced knowledge of SaaS, UCaaS, and CCaaS solutions
• Competitive insight
• Bachelor’s degree from accredited college or university

Benefits

• Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage
• Life, disability, and supplemental indemnity plans
• Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays
• 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA
• Employee Assistance Program and comprehensive wellness initiatives
• Access to ongoing learning and development opportunities and career advancement
• The expected hiring range is $105,000 - $205,000, including annualized base salary and annualized target sales incentive
• Some sales roles are paid hourly with overtime eligibility