Airtable is hiring a
Solutions Architect

Summary

Join Airtable's Professional Services organization as a Solutions Architect to partner with clients, design and deliver transformative solutions, and shape key processes and organizational structure.

Requirements

• 5+ years of solution engineering, consulting or implementation experience supporting Enterprise SaaS platforms
• Well-versed in database design and governance best practices and familiar with the Enterprise SaaS technology landscape
• Ability to understand and customize messaging and consulting across verticals, use cases and geographies
• Keen understanding of business workflows and comfortable using process mapping tools such as LucidChart and Visio
• Excellent communication skills: modulate style to engage stakeholders of varying seniority and technical backgrounds, deliver compelling presentations and product demonstrations
• 3-4 years of experience in a professional services or consulting role
• Prioritize and influence customer priorities (including pushing back on customers when needed), demonstrate strong project management capabilities
• Highly collaborative team player, comfortable navigating ambiguity, thrives collaborating with cross-functional teams
• Adapt to new technologies and learn quickly; previous experience with Airtable is not required but very welcome!

Responsibilities

• Partner with Airtable Engagement Managers to validate scope for professional services engagements
• Deeply understand clients' business processes, requirements, and pain points; advise on best practices for integrating Airtable into their workflow
• Advise customers on the creation and management of their data governance models from license administration through long-term solution maintenance
• Develop solution architecture designs, implementation plans, and project timelines that align with clients' objectives and requirements
• Developer mindset - provide technical guidance and support to clients and internal teams throughout the implementation process, addressing concerns or issues that arise
• Respond to customer feedback; mitigate objections with sound counsel and relay any product improvements to the right Airtable cross-functional partners
• Manage project plans when delivering single consultant engagements ensuring on time delivery, risk mitigation, and regular project communications
• Partner with other services and partner team members on larger engagements

Benefits

Total compensation package includes benefits, restricted stock units, and may include incentive compensation