Solutions Architect

Summary

Join ConnectOS, a top-rated Philippines employer, and be instrumental in developing a client's post-flight platform. You will design and manage API connections and data flows, serve as a technical point of contact with airlines, and optimize product architecture. This role requires 2+ years of experience in passenger airline technology, expertise with airline systems (PSS, NDC, GDS), and proficiency in programming languages like Python and SQL. Enjoy benefits such as work-from-home options, medical and dental coverage, paid leave, a competitive salary, and career growth opportunities. ConnectOS is a Great Place to Work-certified company working with clients like Etihad Airways.

Requirements

• 2+ years of experience in passenger airline technology, working with industry-specific systems and solutions
• Expertise with working with airline technology, specifically the customer journey supporting their e-commerce solution including PSS and NDC, GDS or Offer & Order
• Deep understanding of passenger data structures and storage, including loyalty CRM, PNRs, EMDs, and other passenger data feeds
• Strong knowledge of ancillary offerings, including bundling, pricing strategies, and fulfillment processes
• Experience in system connectivity and API integration, including designing and building integrations, managing API documentation (e.g., Swagger), and implementing best practices
• Proficiency in programming languages such as Python, NodeJS, SQL, and NoSQL, with hands-on experience in cloud platforms (AWS, Azure, Google Cloud) and services like Lambda, Kubernetes, and DynamoDB

Responsibilities

• Be instrumental in the development of client’s post-flight platform, particularly with integrations and workflows with internal airline systems
• Design and manage various API connections and data flows from both airline ancillary and loyalty applications to/from the Arcube platform, including creating high level designs with developers
• Be a technical point of contact, taking meetings with airlines during sales and technical conversations
• Enable data to be used in downstream use cases like customer segmentation, personalization, and targeted marketing
• Optimize product architecture & data systems for performance, scalability, and accessibility

Benefits

• WFH
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Regular Company Events, Work Life Balance, and Career growth opportunities