Solutions Architect

Summary

Join OpenX as a Solutions Architect and leverage your technical expertise and project management skills to guide publishers and supply aggregators in maximizing the value of OpenX's multi-screen ad technology platforms. You will act as a technical advisor and project manager, leading client onboarding, ensuring seamless product integration, and fostering strong client relationships. Responsibilities include overseeing product deployment, testing, and launch, managing project timelines, and collaborating with internal teams. This role demands strong technical acumen, project management skills, and excellent communication abilities. You will be responsible for monitoring product performance and identifying areas for optimization. The ideal candidate possesses a blend of technical expertise, client management experience, and a collaborative spirit.

Requirements

• At least 3-5 years of relevant work experience in a technical, client-facing, or operations role requiring strong cross-functional program management
• Strong project management skills with a high level of attention to detail and the ability to manage multiple client engagements simultaneously
• Proven experience working with external clients in a sales, account management, or technical advisory role. Be comfortable interfacing with both technical and business stakeholders
• Deep understanding of common web and mobile technologies, including XML/XSLT, HTML, JavaScript, Python, Flash, SSL, and other internet/networking protocols. Advanced experience with SQL. Strong troubleshooting skills are essential for success in this role
• A self-starter with a passion for innovation and a drive to see ideas through to completion. Be a creative problem solver who thrives in a fast-paced, evolving environment
• Ability to work across teams and departments to drive projects to successful completion. Experience driving collaboration between technical, product, and business teams to meet common objectives
• Strong data analysis skills, with the ability to make data-driven decisions to optimize product performance
• Ability to effectively communicate complex technical concepts to non-technical audiences, including clients’ business teams
• Bachelor’s degree in Computer Science, Engineering, or a related technical field is preferred, though not required

Responsibilities

• Lead the onboarding process for new clients, acting as the primary technical advisor and project manager from contract signing through product stabilization. Provide essential documentation, project plans, and guidance to ensure a smooth and efficient integration of OpenX products
• Serve as a trusted technical expert, advising clients on the optimal configuration of OpenX solutions to meet their specific business and technical needs. Work closely with partner product, technical, and business teams to ensure successful product deployment and ongoing performance
• Oversee the deployment, testing, and launch of OpenX products, ensuring all projects are delivered on time and to specification. Manage project timelines, handle technical escalations, and ensure clear communication between internal teams and clients
• Maintain strong, collaborative relationships with partners post-launch, continuing to provide technical guidance and product expertise. Proactively identify opportunities for optimization and growth, ensuring our partners get the maximum value from OpenX products
• Work closely with internal teams, including Product, Engineering, and Business Operations, to address client needs and ensure alignment with product roadmaps. Communicate product updates and changes to clients, guiding them through any required adjustments
• Track product performance and work closely with partners to identify areas for improvement. Ensure that OpenX products deliver optimal results for strategic clients, troubleshooting any issues that arise and advising on technical or product adjustments

Preferred Qualifications

• Expertise in mobile development, including Objective-C, Swift, or Java
• Experience with video advertising standards and protocols such as VAST
• A proactive, self-motivated individual who is always looking for new ways to solve challenges and improve processes
• Excellent verbal and written communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders

Benefits

• Medical
• Dental
• Vision
• 401k
• Equity
• Bonus